Elsie's Attic Reviews

4.63 Rating 3,854 Reviews
91 %
of reviewers recommend Elsie's Attic
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.91 out of 5
Returns & Refunds
Returns Process

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Anonymous  // 01/01/2019
Placed an order on 23rd June, which was confirmed. I was then contacted on 26th June to advise that the colour was not available and would I like a different colour. Checked the website to see what was in stock and chose a different colour. Contacted again on 27th June to advise that was not in stock too! Totally disgusted and requested a full refund. Do not use this company unless you really want to be messed around!!!!
Posted 3 months ago
Received the khaki daisy dress today - good value & nice fabric - definitely buy again
Posted 5 months ago
The tulle skirts were great!!! I got lots of compliments! Elsie's Attic's service was quick and I had no issues at all.
I will definitely order again from them.
Posted 7 months ago
They haven’t but I’m seeing if it will let me publish a positive review as my 1 star resulted in an unavailable page.
Posted 8 months ago
Ordered two items. Paid. Dispatch confirmed. Then they’re not in stock. I’d PAID for them. Complained and asked for a discount On a future order, as I was still £44 out of pocket and the sale was ending. I’m blocked from their Facebook page. Sweet.
Posted 8 months ago
Christmas present for my daughter ,who is delighted with it!
Posted 8 months ago
Amazing skirt, wonderful customer service and fast delivery
Posted 8 months ago
Love the clothes good quality and fit well. Would give a perfect review but your 14 day return policy is to short for me I wanted to return something but found I was out of time
Posted 9 months ago
Clothes were good quality so happy with them. The order was posted fairly quickly considering they didnt have an address for me. Not sure how that happened but resolved quickly.
I would have preffered the coat I ordered to be individually bagged/wrapped inside the main order just in case the bag split and the clothes were damaged inside. That would be my only issue However I would order again.
Posted 9 months ago
This was a real find! Some really earthy, comfy, different styles to choose from here. I ordered two Lagenlook dresses and I absolutely love them. I’m a 45 year old mum, going through lots of changes, but these dresses are so “me”. I have gained confidence wearing them. And ladies, they have POCKETS! And they’re comfy. Happy me.
Time between ordering and delivery was a couple of days, which is perfect. Only gripe is that the dresses are different lengths, as they are made in different factories. However, it means each dress has a different look, so I decided to go with it.
Posted 9 months ago
The boots and the high tops are lovely and very comfortable. Well packaged. I ordered a size 4 in both and I would say these are a generous fit.
Posted 9 months ago
Great service and quality goods
Posted 9 months ago
Lovely item, quick delivery
Posted 9 months ago
Very good service.
Posted 9 months ago
Love my Daschund Through The Snow hoodie.
Arrived promptly and well packaged.
First time ordering from Elsie's Attic. Would happily do so again.
Posted 9 months ago
All good no issues with delivery and the item is good quality
Posted 9 months ago
Excellent service as always. Coat matches description and size perfectly.
Thanks again
Posted 9 months ago
Ordered quite a few times and all items are delivered quickly . They are excellent quality and great sizing .
Posted 9 months ago
Excellent products, love my dress and it came so quickly
Posted 9 months ago
I ordered two jumpers, they arrived promptly and I was kept informed about delivery throughout. The jumpers are really good quality and I will certainly be buying from them again.
Posted 9 months ago
Elsie's Attic is rated 4.63 based on 3,854 reviews