“A parcel from Woods is like an artefact from a lost civilisation: proper brown paper, string, and knots not seen since childhood Girl Guide camp. Worthy of photographic record. Within is a fine box containing an even finer bed sheet, courtesy of Peter Reed. Happy the guest who will sleep on it next Friday. A thousand thanks for such pleasure!”
“The linen pillow cases are fabulous, and I expect them to age very gracefully. The order was dealt with very quickly, and presently wonderfully in brown paper and tied up with string. When I checked the label with some other pillow cases I already had, I expected them to say Woods of Harrogate. Surprised they don't. Just saying...
“I was delighted to receive my order from Woods of Harrogate, a brown paper package ‘tied up with string’ in a traditional way, the contents neatly wrapped in pretty Woods’ tissue paper. A very nice touch was the personalised message from the ‘packer’. Many thanks. GG”
“Excellent service on ordering & update of delivery excellent product just what I was looking for. Very pleasant lady who dealt with problem of late delivery which was Royal mail fault in fact parcel was delivered 2 hours after speaking to her. Excellent”
“This was my first experience of Woods Fine Linens, and I only found them from an internet search. I found exactly what I was looking for - oven cloths not cloths. They were very affordable and arrived so quickly. Excellent service all round.”
“I appreciate your products being made of natural fibres - good for the environment and I can compost then when no longer functional. I particularly love your linen dishcloth - it works SO well and has lasted much longer than you suggest. I have given a number away including to my daughter in Canada!
I also really appreciate the sustainable way you wrap your parcels, except for the tiny bit of sellotape to hold the tissue - try Japanese paper washi tape ,( get mine from Muji!)”
“I ordered the Frette bedding on Monday and it was delivered on the Wednesday of the same week. I have been so impressed with the communication, customer service, packaging and delivery. I try to buy from independent, family businesses where I can as it is highly likely you will get a high level of personal service and that is what Woods offers. My only regret is that I had not become aware of them sooner. Please do not lose that personal, efficient and high standards of service. I even have even come back and made a small order.”