WeightWorld UK have a Customer Happiness Grade of E. Customers are unhappy with their refunds.
This is beyond poor customer service. No refund for wrong delivery, instead you will be billed with a huge UPS bill because of the late delivery and it does not matter if you happen to be on a business trip either. I do not recommend ordering anything via this company!
99 I had to chase them up 2 wks later & when I spoke with they said that the item was broke on arrival and in a disgusting state so would not refund the £69.