“Weekender Breaks are only interested in one thing. Money. Not interested in anything else. Wish I had read these reviews before I paid them a penny. Misleading and false advertising. Contact your credit card company to see if they can assist.”
“(Original review that got removed from trustpilot)
Read the other negative reviews for accurate info, I'm not wasting any more time on this scamming company... Fake positive reviews on trustpilot, avoid at all costs or you will regret it.
(Follow-Up)
The fact that my other review got removed for "Containing defamatory content" is absolutely hilarious. AKA I exposed the truth about this awful company, check reviews.io for accurate info, avoid at all costs, I wish I had...”
“This is the worst company to interact with and total scammers. DO NOT watch the Tik Toks and think you are going to be going on a holiday of a lifetime.
All communication is with non-English (Indian based) agents
The holiday originally presented can not be fulfilled (terrible flight times and not long enough in the city)
Therefore instantly asked to spend more money to actually get the weekend break that was paid for
No chance of a refund, no comms after you refuse to pay more
Scammers of the highest order.”
“Absolute scam of a company! They pretend to send you on a city break but send you up to 10km from the city centre which costs £100’s in taxi fares and ever further form the airports. It’s an absolute joke. They don’t offer refunds which is against UK Consumer regulations. Absolute scam AVOID AVOID AVOID!!!”
“Originally received Madrid and then the travel agent kept wanting more money and swapping us everywhere.
I am not very pleased with your service, I have specifically requested for my hotel to be close to the airport. Not only did I arrive in an airport in the middle of nowhere. My hotel was 70 miles from the airport!!
As a travel agent, I expected the best care possible however the level of customer aftercare is nonexistent. Customer service has never got back to me regarding the hotel change.
Not only did I get a massive surprise that the hotel was 2 hours away and I ended up in the middle of nowhere. I had to pay €450 just to rent a car because I couldn’t get public transportation.
This overall has been an extremely negative experience, not only ruined my holiday but also my birthday. get your manager to contact me.
This overall is not a good experience, don’t waste your time or money booking. Too many hidden fees and even the airline doesn’t recommend booking through travel agents. Never again!! So much money wasted!”
“As said before, a dire company to deal with. Nothing is refundable, the lead passenger cannot be changed when health issues have arisen; they only want more money. On top of that the operators are based in India and though they speak perfect English, their accent is so strong I had difficulty following what they were saying. I feel sorry for the employees as it’s not their fault that the whole deal is a rip off with no real customer care. I only put one star because there is nothing below that! Don’t go through this company unless you have an endless pot of money. A three day ‘cruise’ was ending up costing more than a week’s holiday in Spain! Steer clear.”
“Just like everything else you see here, avoid these con artists, and that includes wowcher who give these people a platform. I don’t have the energy to repeat what others have put here, so please save yours and avoid!”
“Despicable company. Total scam. Wowcher advertises one price and then these people try to tell you the price has doubled since you booked. Rang them 3 consecutive days and each time I was told someone would ring back. NOBODY ever did. Total scam. AVOID AVOID AVOID!!! I have now demanded a refund. I will also be reporting them to trading standards. Sham scamming company. Wish there was an option to give 0 stars. Promised a refund within 10 days. Let’s hope it’s not another false promise.”
“Scam and false advertising! Beware of their holiday deals, it’s scam! I bought flights and good hotel for a couple of days in Mallorca. When they called me they tried to give me substandard hotel (with very bad reviews), wanted to charge me additional £99 per person and i wouldn’t even be in Mallorca guaranteed 40 hrs! I asked for a refund, as they clearly are not able to provide what I had purchased, but they seem to be very evasive. The deal can be still bough on the website btw, although they told me it’s not available any more, so other people are falling for it. Scam, they advertise cheaply only to push you to ‘upgrade’. Do yourself a favour and book elswhere!”
“DO NOT WASTE YOUR TIME BOOKING WITH THIS COMPANY!!! We bought a wowcher for a multi centre break in Paris France in February for mid October 2024, however the agent - Amelin Zou wanted to charge us extra for everything. They stated the dates we originally requested were quite busy despite only 4 wowchers being sold and wanted to change our trip dates by one day but also wanted to charge us more for this. They also agreed to call us back 2 days later with more package details, 3 weeks later we final got a call back after multiple attempts to get them to call us to be told the early flight times we wanted were now gone, but they wanted to charge us more for later flights then previously agreed on. So we would have paid more money for less time in Paris. We were also told we couldn't stay in the hotels stated in the Wowcher deal, as the price had gone up since we had bought the deal by a £100 each so only people with the new deal could stay here - we could upgrade to another hotel but again we were going to be charged more. When we stated we were going to cancel our trip the agent was unbothered and quite rude! Hoping to get a full monetary refund from Wowcher however the 14 day refund policy has now expired thanks to the agent not calling us back! How this company is still trading is beyond me! wish they showed these reviews on Wowcher.”
“Absolutely Misleading.. Price is NOt what you pay ..huge extra charges. Terrible customer service, they don't call when then say.I bought deal on February and cancelled and still waiting for refund. Will be taking legal advice if not received this week”
“Awful experience booking hotels with them after paying for a Wowcher holiday experience to Italy, going to Rome, Naples and Sorrento. We were pressured to accept the hotels and flight changes, staying on the phone to confirm with them within a couple of hours. However they did not take into consideration our factors which was we want a hotel 15-20mins from city centre and we trusted agent to book us what we requested. They sent us to 3 hotels that we need to get to an hour away by bus and train.
NEVER USING THIS COMPANY AGAIN! The agent lied to us, saying the hotels was close. We escalated the case and we have to fork out another £500 just to change the hotels which the agent booked for us. Phoned them up 12 times to get this sorted and no one can sort it for us.”
“Recently we purchased 2x vouchers for £129pp mystery holiday to travel in July. We then paid £20pp extra to change location to agadir, Morocco.
Having been told that your holiday providers would be in touch, nobody bothered and after having 6 phone calls being told somebody would be in touch and ring back in 10 minutes (which they never did) we were offered an alternate holiday in June, which would've been a £99 voucher and refused a refund for the change of dates and the extra charge for the original destination change.
In addition to this, the second to last lady, who refused to give her name, was incredibly rude, unprofessional, and refused to transfer us to a supervisor upon multiple requests to do so.”
“What absolute con merchants BEWARE of Wowcher Weekender Breaks.
I booked a holiday Auschwitz which seemed a bargain for 3 nights to Krakow and Auschwitz tour, via a Wowcher advert and paid £282.98 on 04/12/2023 – Wowcher client/affiliate which was with a company called “weekender-breaks”
The date booked with weekender breaks for the holiday was 30/01/24 3 nights returning 02/02/24.
I then needed to pay extra for transport from the airport to the hotel and return
I then had to pay for transport from the hotel to get to Auschwitz return.
I paid a further £56.00 and £160.00 TOTAL paid for the holiday was £498.98.
I am unable to travel due to having had a fall, damaged my Achilles heel on my left leg and my knee on my right leg waiting for a knee replacement I have had an injection to assist with the pain, Due to seeing the Surgeon in March again and set a date for the knee replacement. I can not walk at present as both legs are affected.
I emailed weekender breaks asking for a refund – and supplied proof of my surgeon reports and X-rays, to prove my case is legitimate. There was no response to my email so I phoned Weekender Breaks I Spoke to Parkan Parritan from Weekender – brakes who would not put me through to the owner of weekender-breaks. He advised he would not refund the monies due to my ticket being non-refundable – its their T&C – surely when one has proof of a doctor's letter and X-rays as proof of not being able to walk this should be taken into account.
Initially to claim the holiday I paid for was a nightmare and not straightforward to find out who the affiliate was with full contact details not made 100% clear and available.
The upsell thereafter works out more expensive than booking directly with a legitimate company. The upsell is required ...... i.e hotel I was told was 70km away for the Auschwitz tour so I had to pay for transport there and back
A Wowcher cheap weekend away???? Who you kidding Weekender breaks? Now transpires No Refund will be given even though I have provided proof of surgeons letters and X-Rays. if I want to postpone the break then I either have to cancel and lose everything, or pay an extra £499.00 for a 3-night break to Krakow!! Unplanned surgery has no bearing and these chancers just want further monies regardless of anyone’s unforeseen circumstances. Avoid at all costs!”
“A Wowcher cheap weekend away???? Who you kidding Weekender breaks? Now transpires f I want to postpone the break for 2 weeks then I either have to cancel and lose everything, or pay an extra £455 for a 3 night break to Krakow!! Unplanned surgery has no bearing and these chancers just want further monies regardless of anyone’s unforeseen circumstances. Avoid at all costs”
