“I ordered a Diamond Porcelain tile cutter disc which was decently priced and received it in 3 days from order. I had a concern in believing that it was the wrong product so I contacted Tiler Tools who were available for an On Line Chat which I found very helpful. My chat resulted in a personal call from Ladis who was concerned about my enquiry and was able to address the concern and explain why what I had was correct.
I was happy that it was dealt with so quickly and happy that Ladis took the trouble to call me.
I am using the diamond cutter now and it does do what I want it to do by cutting through my Porcelain Floor Tiles.
I would use Tiler Tools again now that I know they are customer friendly and have a quality product too.
Kevin, Kent, UK”
“Don't waste your money on this gimic, it managed 3 holes on my tiles
No instructions, just pictures on a packet, no rpm guide, re-watched the video before I used it to give me a better idea.”
“the service i received was fantastic with a phone call within an hour of placing the order to arrange a time slot for the delivery that they carried out personally. they arrived on time were courteous and the product was at a competitive price. very happy and would definitely recommend and will use again. michael”
