Warner Leisure Hotels Reviews

2.60 Rating 5 Reviews
40% of reviewers recommend Warner Leisure Hotels
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About Warner Leisure Hotels: World of Warner Leisure Hotels offers inclusive half-board UK short breaks at stunning locations, with a wide range of activities which include good food and live entertainment every night. The price of a break includes accommodation, breakfast and dinner every day, a variety of leisure activities and nightly live entertainment.

Visit Website

Phone:
0800 138 2633

Email:
warnerweb@warnerleisurehotels.co.uk

Location:
1 Park Lane, Hemel Hempstead,

Categories:
Sports & Leisure
Travel
Hotels & Accommodation
Sports & Leisure
Travel
Hotels & Accommodation

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"having been invited to pay my balance online would not allow to. used your chat service. no ring back as promised. get your act together."
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Posted 6 days ago
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"The new website is useless. Can't view bookings, can't pay your balance and apparently if your friend did the booking for you it will NEVER appear on your bookings. Pathetic. They say it can't be done because of data protection but up to the last few months it was fine and as far as I know the act hasn't changed so what's the problem. This is despite the booking having full names and addresses only the lead name will see it!! If Warners are trying to devise a way so you can't keep track of your stays towards your clubcard then they have succeeded."
Helpful Report
Posted 2 weeks ago
"We visited Warners Bembridge Friday 12th October Reference number 11511056 We wrote a letter ..outlining the problems We went away and returned on Friday 26th October to find a message on phone from Tina saying Warners could not help us get car parking ticket refunded. This was the least of our problems as we had to travel 45 miles from Lymington to Portsmouth because our 11.00 clock ferry was not running and Wight link said WArners had been informed but had not passed information on to us. I tried to ring and speak to Tina but was told she didn,t start work until 5.00pm. I rang again at 7.00pm to be told Warners were now closed. It seems you can easily contact Warners to book a holiday but not to make a complaint. We are platinum card holders and very disappointed with this service"
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Posted 2 months ago
"Web site easy to navigate and understand, Telephone lines ring back instead of hanging on, and staff helpful in explaining all facilities in all the Hotels to complete the booking"
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Posted 1 year ago
"We had a good 4 nights at Cricket St. Thomas but moved to Littlecotte House for 3 nights where we had a dirty badly maintained room and our complaints were disregarded."
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Posted 1 year ago
Warner Leisure Hotels is rated 2.60 based on 5 reviews

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Alice, Customer Support