“I was recently been hospitalized due to Covid 19 for 16 days in Frimley Hospital. Vitality called me and said they don't recognize Covid as a serious illness thus I won't receive any help. It's 2021, thousands have died. UK went into national lockdowns and still Vitality does not recognize Covid as a serious illness and will not help you. Avoid this company as they are a joke. They will not help you in times you need help. Go and search for better insurance companies. If you get Covid you will not receive any help. I learned it the hard way.”
“I have been a active vitality health member since 3 years ago. I joined mainly because attractive benefits which shows on vitality website. I did join Nuffield club with 50% discount and always being active member .
You have brown , silver, gold depending on your activity and commitment from vitality.
Believe me, you never get gold regardless how many times you go to gym per week.
After one year my subscription jumped from £70 to £97 which I am paying. The advantages of having Apple Watch and other offers is not as it shows on the website. I had to purchase myself a Apple Watch . The only free offer you get is one cup of Starbucks coffee which I never been bothered. For the first time today I did visit GP for health check and all I needed to pay was £20 up front as vitality website shows. The GP clearly informed that I was paying only for chat and minor check. I have to be prepared to pay for visiting specialist, blood test or any other hospital arrangement with tiny discount !!!!
So please think twice before you make your mind, finally I called vitality to cancel my membership, Very happy people when you join but for cancellation you need to be prepared to answer many questions and impossible to do the cancellation online,
So my award was to pay additional £40 admin fee for cancellation !!!
Very nice concept online but do not waste your money if you are healthy. There is more to come but I rather leave it for now,”
“I was looking for life assurance when I came across Vitality. After filling out the initial online enquiry I was contacted by phone within minutes. The girls who dealt with me were very helpful and talked me through my application, sending all my information via email. There were no hard sell tactics and the insurance itself is excellent value for money, giving me peace of mind for my family. All in all, a great experience dealing with this company.”