USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,486 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 4 items online, one of the items came 2 days later, then the rest day after ,I paid 7 pound next day delivery , awful delivery service and customer service was terrible ,still awaiting on a reply .”

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Posted 3 years ago

“Great service and quick delivery but don’t think u should put the money I owe back in my bank and take at a later date”

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Posted 3 years ago

“Excellent service,quick delivery no problems at all.”

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Posted 3 years ago

“Never order again”

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Posted 3 years ago

“Still havnt got my stuff”

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Posted 3 years ago

“pleased with my order xx”

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Posted 3 years ago

“Great coat and speedy service thanks i recommend”

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Posted 3 years ago

“Ordered a pair of Converse - good price and delivery really speedy. Far quicker than I expected.”

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Posted 3 years ago

“Wrong colour trainers in box”

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Posted 3 years ago

“Still waiting on my order should have arrived by 01/04/2021 no communication so no idea where my jeans are.”

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Posted 3 years ago

“Wrong item sent twice then denied sending wrong item I’m sure after you said I ordered it wrong when I reordered made extra caution about what I ordered and still ant wrong item again refused to refund the postal money for return said it was my fault customer service was useless didn’t like the fact there’s no telephone number to speak to some one worst experience of on line shopping ever your nearest competitor was faultless with a wrong item sent never shop with usc again”

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Posted 3 years ago

“I bought Alpha Industries bomber jacket from USC. I'm happy with the price I paid but ,,Remove before flight'' tag was missed. I think some staff is stealing small things like this to sell on amazon or ebay. They sell it for shocking 20-25 £. Also there is no possibility to contact customer service. There is only some options suggesting what you can want from USC. It is no chance to send pictures of faulty item simply because, taht they are asking for a pictures and...no link or place to send the picture LOL Cheaky and rude game. Good prices for designer clothing, but if any problem client is lost. Also they do not pay for returns even if it is their fault. Regarding question below ..how did you communicate with the company'' : there is now ay to communicate with you. No phone numbers so why did you ask for ,,telephone'' option???? Email is limited and as I said before cheating and all automatic sending stupid answers back to me and asking many times for pictures, but no link or place to send a picture. That is how USC is forcing clients to give up and stay with faulty item.”

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Posted 3 years ago

“I had 2 separate boxer shorts out of stock on 2 orders and still not received my refund”

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Posted 3 years ago

“Fantastic offers and goods arrived well packed and on time. Thanks.”

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Posted 3 years ago

“Order was never received...and a nightmare to deal with still waiting for a response”

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Posted 3 years ago

“Terribly unhelpful and slow responding customer service. Also they don’t offer free returns.”

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Posted 3 years ago

“I have not had an answer to my email, the cost of the item I ordered was £60 + delivery but when received item the tag on it said sale £48 Why was I charged £60???”

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Posted 3 years ago

“Great items”

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Posted 3 years ago

“Awesome service loved my new trainers came on time and excellent value for money”

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Posted 3 years ago

“Excellent fit with items. Quick and easy to find items I wanted in my size. Standard delivery came quicker than expected. I would highly recommend USC”

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Posted 3 years ago

USC is rated 3.6 based on 37,486 reviews