Urban Apparel Reviews

4.71 Rating 972 Reviews
94 %
of reviewers recommend Urban Apparel
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read Urban Apparel Reviews
Great quality, delivered on time.
Posted 9 months ago
Poor service.
Sent me wrong colour hat that I paid for. Most companies that make an error either send you the colour that was paid for with our asking to return the wrong item sent or at very least offer a discount on the next time you may possibly buy.
Very disappointed
Posted 9 months ago
Hi Dwayne,

Thank you for your review, you were indeed sent the wrong colour cap which we apologised for it was a genuine mistake, and we also said we would get this exchanged asap using our our returns label free of charge.

However you were not satisfied with that and wanted us to send another cap free of charge, as we previously stated we do not simply give items away for free, we apologised for the error and said we'd rectify it asap and this is the same resolution you would expect from all online retailers, you did state though that you had numerous free items from other stores so maybe this is something you often demand from retailers but this isn't something we offer

Thanks
Posted 9 months ago
Brilliant and fast service! Great quality products also! Definitely order from here again
Posted 9 months ago
Excellent service and quick deliver during unprecedented times.
Posted 9 months ago
Quick and efficient service and delivery
Posted 9 months ago
Ordered shorts, awesome! great fit, arrived earlier than expected too 👌🏼
Posted 9 months ago
Great customer service and everything dispatched quick
Posted 9 months ago
In light of the current circumstances my hat was delivered on time. Great price and swift delivery.
Posted 10 months ago
Good quality great prices and delivery came fast
Posted 10 months ago
Great service and quick delivery!
Posted 10 months ago
Very easy to order and delivery was quick
Posted 10 months ago
Excellent customer service
Posted 10 months ago
Excellent website
Posted 10 months ago
Spot on service,items came when said and were exactly as described. Will always use urban apparel!
Thanks guys
Posted 10 months ago
Happy with my order everything was in the box that was ordered and would deffo recommend you guys and a good quality service.
Posted 10 months ago
Amazing , good service
Posted 10 months ago
Excellent service fast delivery amazing products
Posted 10 months ago
Great products great quality. Stuff came next day. Definitely reccomend to friends.
Posted 10 months ago
Great product
Posted 10 months ago
great website
Posted 10 months ago
Urban Apparel is rated 4.71 based on 972 reviews