Urban Apparel Reviews

4.69 Rating 442 Reviews
94% of reviewers recommend Urban Apparel
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
97%
on-time delivery
98%
accurate and undamaged orders
Customer Service
Email, Live Chat
communication channels
Under an hour
queries resolved in
"The item is of very good quality"
Posted 4 months ago
"Delivered quicker than expected, very efficient"
Posted 4 months ago
"Fantastic site to order from. It had the coat at a cheaper price than anyone else. Fast free delivery which should have been next day delivery but seeing as we ordered on Christmas eve it was delivered on the day after boxing day. We could track it too. Will definitely order from here again."
Posted 4 months ago
"Lovely coat, great quality but unfortunately I ordered the wrong size so am returning it for an exchange"
Posted 4 months ago
"Easy to shop on the website and very fast delivery. No complaints at all!"
Posted 4 months ago
"I purchased this item last. It was exactly as advertised very good service. Delivery was made within a day of the order being placed. A really nice winter jacket. Happy with the purchase and service from Urban Apparel."
Posted 5 months ago
"Very easy to use and quick customer service feedback!"
Posted 5 months ago
"Great service brilliant clothing"
Posted 5 months ago
"Very pleased with the jacket and a fast delivery. Thank you!"
Posted 5 months ago
"Excellent service, arrived quickly and quality garment, will definitely use Urban Apparel again"
Posted 5 months ago
Urban Apparel is rated 4.69 based on 442 reviews

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Alice, Customer Support