Universal Tyre & Autocentre Reviews

4.90 Rating 1,385 Reviews
98 %
of reviewers recommend Universal Tyre & Autocentre
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
on-time delivery
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.83 out of 5

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The service itself was good but poorly delivered by members of staff. Specifically Chris, he seemed very irritated and did not make me feel comfortable at all. I believe you all need to sit down and talk about how you deliver customer service .
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Posted 2 months ago
Good service and advice would do better with a discount
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Posted 5 months ago
It took three attempts to put a motorcycle tyre on in the correct place and with the correct rotation on a ,spoke wheel, they were totally unaware that the red dots had to be either side of the valve on a Metzler tyre and when they corrected that it had the wrong rotation. What's more they seemed to think it amusing, not for me as I do not live local. I have been a customer for over twenty years, not sure about staying one.
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Posted 2 years ago
Be fair, they have been good in the past; but today the guy behind the counter was rude, , whenI came back to pick up the wheel was ok, , but when I got home there was lot of damage to the wheel, , should have looked at the wheel better
1 Helpful Report
Posted 4 years ago
Ok but don't wait minutes if going to be late cancel slot even when told and are rude
1 Helpful Report
Posted 4 years ago
Universal Tyre & Autocentre is rated 4.90 based on 1,385 reviews