Universal Tyre & Autocentre Reviews

4.89 Rating 1,425 Reviews
98 %
of reviewers recommend Universal Tyre & Autocentre
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5

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Very helpful and extremely efficient. Thanks to Joe and the team at the Thurrock branch
Posted 1 year ago
After looking around and comparing options found these guys. Friendly, honest advice and helpful. Excellent facilities, excellent value with efficient service, highly recommend.
Posted 1 year ago
My family Ilyich have been coming here foears TRUSTWORTHY Professional helpful fabulous .Sadly neither of our parents drive anymore but they have ALWAYS been our go to for anything we need with our cars THEY ARE ALL GREAT rrhooops typos but basically we all went go anywhere else
Posted 1 year ago
My old vehicle required a service and fault correction from a previous garage who did a very poor job. Excellent repair and cost. This outfit are not out to get as much of your money but to provide a quality service and best price for you. Quick and easy to book in with
Posted 1 year ago
Fantastic service by Kelvin and the team at Chelmsford. As usual nothing is too much trouble. They get the job done quickly and efficiently and don’t rip you off. Wouldn’t go anywhere else. Thanks guys.
Posted 1 year ago
Joe and the team at Thurrock were amazing.

Having moved to the area a few years ago, I have found these guys have now become my go to place for any problems. The biggest compliment I can pay them is the fact I chose to go here instead of a place slightly further out owned by a relative because they provide such a high level of service.

Everyone fears a trip to the garage but Joe and his team are so trustworthy that your mind can be at ease.

Cant recommend them enough, above all, they are simply nice people :)
Posted 1 year ago
As always a pleasure to deal with. Joe is a great manager and I always feel that the staff are hoping estate about anything that needs to be done. Thanks
Posted 1 year ago
I've recently returned as a customer of Universal after hearing that the retail section previously based at Tilbury is now at West Thurrock. Joe Lubert and his team, in particular the tyre fitter Dave (previously at Tilbury) did an excellent job. In no time Dave had changed two tyres for me, where previously it had taken three fitters at another supplier 20 minutes to fit just one tyre. An experience I would not recommend if you take pride in the care of your wheels. It justified the time and effort of driving from Kent to Essex to change my tyres.
Posted 1 year ago
The team at this centre are always helpful and always go that extra mile
Posted 1 year ago
Great service. Thanks.
Posted 1 year ago
Joe has been exceptional with his service and expertise on my corsa. Will definitely recommend and come back here from now on. Honestt and trustworty individuals. Thank you to everyone here
Posted 1 year ago
Popped into the south Croydon branch today as was told by the local mini dealer that I had a nail in our tyre and would cost 240 to replace. All checked out fine, was told the nail had not punctured the tyre at all and was taken out with no charge, saving me money. Excellent service, friendly staff, highly recommended 👍
Posted 1 year ago
Excellent service and staff very polite
Posted 1 year ago
Excellent service from Kevin and staff. Can't fault them
Posted 1 year ago
Had tyre repaired by Jon at Plaistow did exceptionally good job very pleased thanks
Posted 1 year ago
Fantastic service. Spoke with Joe initially at the Thurrock centre. He was helpful and friendly. Went straight down there, offered coffee and a seat and was out in 20 minutes. Would recommend
Posted 1 year ago
Visited the Chelmsford centre at 8.30 Monday morning. The tyre was ordered immediately and arrived in the next couple of hours. By 11.00 I was phoned to be told the tyre had been fitted on the alloy and ready to be swapped with the spare. By 11.30 I had returned to the centre, wheel swapped and on my way home. Fantastic service. The team who work were really friendly too. Why go elsewhere.
Posted 1 year ago
Popped in with a puncture, Joe was brilliant managed to fit me quickly. My tyre was too managed for repair but Joe explained everything to me very clearly gave me options on a new tyre with prices.
Very welcoming & professional, will go back & recommend.
Posted 1 year ago
Service was amazing, quick and staff were very friendly. Joe and the team at Thurrock pay attention to the little details which make their service different to any other.
Posted 1 year ago
Exemplary professional customer service from Chris & Mark. Fair pricing and expert advice and fitting. They went beyond expectations and are a credit to the company. Highly deserved 5 stars!! I have used Universal on many occasions for different vehicles. Desperately need a mobile service for the area, especially for the growing commuter biking community.
Posted 1 year ago
Universal Tyre & Autocentre is rated 4.89 based on 1,425 reviews