UK Digital Insights

UK Digital have a Customer Happiness Grade of D. Customers are happy with their customer service but are unhappy with their refunds.

 

D
Happiness Grade
F

Refunds - Difficult

33.33%
Industry Average
" Horrible experience with ukdigital I bought a Sony 18-105mm lens from Ukdigital and sent it back after 3 weeks because the low light wasn't good and was told by Ukdigital I would be charged £75 and not get a full refund. "
- Tekin Sahan
B
75.00%
Industry Average
" Ordered a Panasonic lens from them ukdigital a few weeks ago. After comparing many websites I found them to offer the best prices for UK stock. Fantastic service and website. Delivery was super quick too. Will definitely return for my next purchase. "
- Billyboy
" I purchased a Panasonic FZ330 camera recently. Great camera and even better customer service. Called the company to ask advice on various models. They helped me with my decision with clear answers to my questions. Very happy with my new toy. "
- Jim

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Alice, Customer Support