Twinkl Reviews

4.8 Rating 832 Reviews
95 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 5 star review on 17th June 2023
Diane
9
Anonymous
Anonymous  // 01/01/2019
5***** customer service, even on a Saturday, thank you Twinkl for making everything so easy!
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Posted 12 hours ago
Use twinkl to homeschool four children(2 of my own). 5, 8, 9 and 12 years old. I use probably 95% of our curriculum through twinkl. Correspondence I've had with anyone from twinkl has always been professional and efficient. Very happy user and have already referred 2 families. They also have such cool ideas and activities for public holidays and special days like Anzac, mothers day, St Patrick's day and Halloween to name only a few.
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Posted 2 days ago
Amazing customer service. I had a problem with my account and they helped through each step. I am looking forward to continue with their services.
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Posted 3 days ago
A big shout to Alexandra and Kate from twinkl Support for working with me to help me with my twinkl accounts. Today, Alexandra has shown patience, understanding, and support to a long time customer of twinkl. I will be recommending twinkl to all of my colleagues in the education sector.
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Posted 4 days ago
Twinkl handled my issue promptly and professionally. In addition, correspondence was helpful; staff were respectful and my issue was resolved in no time at all. I highly recommend Twinkl to those who are in need of great teaching resources that save you time and energy.
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Posted 4 days ago
Thank you Kerry for helping me out today. My renewal didn’t go through and Kerry was so helpful and swift with her response and got me set up in no time at all so I could continue to use Twinkl today. Thanks so much.
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Posted 1 week ago
Twinkl is such a wonderful resource for teachers, especially those working with English language learners. Their customer service is also prompt and helpful.
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Posted 1 week ago
Kate gave me great customer service today resolving the issue quickly when I had accidentally renewed my membership. A full refund was given.
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Posted 1 week ago
Love Twinkl not only for the updated curriculum but for other as well colouring pages and information.
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Posted 1 week ago
Extremely helpful and professional work by the customer service person.
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Posted 1 week ago
I have been using Twinkle resources for about 2 years. My students love everything from these resources. Recently I had some issues with my membership and few very helpful staff members - especially Amy, looked throughout my enquiry and everything was solved in a short time. Very grateful and looking forward to choosing other lessons, games, etc.
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Posted 1 week ago
Emma was super helpful helping me discover where I was being charged extra on an account I didn’t know I had made by accident. She was very patient and helped resolve the issue very quickly.
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Posted 1 week ago
Fantastic customer service, effective and helpful!
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Posted 2 weeks ago
Kate understood my query and dealt with my query quickly. She was polite and courteous. Definitely an asset to the company.
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Posted 2 weeks ago
Great resources and a wide range of learning materials. Perfect for home schooling. Friendly staff.
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Posted 2 weeks ago
Very helpful, quick and efficient work by Kate today to help me update my twinkl membership! Thank you Kate
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Posted 2 weeks ago
I don't think I have every had such fast customer services before, especially through email. I emailed my issue and less than 24 hours later I had a response. As my issues was a little more detailed, I had to continue to communicate with the representatives and the communication was fast. I even had another representative contact me to ensure I had all my questions answered and my issues resolved. I really appreciate the communication, hard work, and empathy they showed. Issues were fixed and I greatly appreciate everyone who helped me. Thank You!
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Posted 2 weeks ago
Carla was very quick to reply to my questions and sort out a solution. Everything was handled promptly and in a friendly manner.
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Posted 3 weeks ago
I am a very happy customer, lots of thanks to Kate for being able to solve my problem very quickly!
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Posted 3 weeks ago
Thank you for your support and prompt response. Much appreciated
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Posted 3 weeks ago
Twinkl is rated 4.8 based on 832 reviews