Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Tropical Supplies North East Ltd Reviews

4.9 Rating 380 Reviews

96 %

of reviewers recommend Tropical Supplies North East Ltd

Company Reviews

Product Reviews

4.9

Based on 380 reviews


Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

Write Your review

Tell us how Tropical Supplies North East Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tropical Supplies North East Ltd 5 star review on 6th February 2022

Tropical Supplies North East Ltd 5 star review on 2nd January 2022

Tropical Supplies North East Ltd 5 star review on 2nd January 2022

Tropical Supplies North East Ltd 5 star review on 2nd January 2022

Tropical Supplies North East Ltd 5 star review on 2nd January 2022

Tropical Supplies North East Ltd 5 star review on 1st December 2021

Tropical Supplies North East Ltd 5 star review on 2nd September 2021

19

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I have no real issues with the service , I am a bit disappointed that on 2 separate occasions now part of my order has been unavailable & when I have said I’ll take something else iv had to pay the difference albeit it’s only been a couple of pounds on both occasions this cost should have been met by yourselves as at the end of the day the error was made by you, as your website is obviously not updated frequently enough”

Tropical Supplies North East Ltd 4 star review on 31st January 2021

Posted 3 years ago

Hi Lynne, thank you for your feedback. we are extremely short staffed at the moment due to staff self isolating and the shop being busier then ever. The website does say stock levels may vary. We could have just refunded you the out of stock items but we offered you a replacement fish that was £4 more. Sorry for the inconvenience.

Posted 3 years ago

“Fantastic and beautiful fish delivered to my door. Great service all the way through with updates on delivery time. The bonus little gift in the box was a very nice touch too.”

Posted 3 years ago

“Good value and quick delivery”

Posted 3 years ago

“Brilliant service, great communication and brilliant choice of live stock and everything aquatic! We are absolutely over the moon with our dumbo ear half moon betta and the fact they delivered him to us made the process very simple and hassle free!!”

Tropical Supplies North East Ltd 5 star review on 21st January 2021

Posted 3 years ago

“Brilliant lads and brilliant service only get my fish from these guys as I know there great quality and well looked after thank you guys”

Posted 3 years ago

“bought all my fish here, staff are so so helpful and understanding as well as having normal conversations with customers”

Posted 3 years ago

“I love this place and the lads are brilliant never stop helping I placed and order for two L081 and the day I was getting them one didn't look good and Carl phoned me and explained and gave me the chance to choose a different one. Brilliant service and is the only place I get my fish from as there are in the best health iv ever seen from any aquatic shop. And the lads are brilliant”

Posted 3 years ago

“Very efficient and helpful. Fish soon fitted in with the rest of my fish and seem very happy.”

Posted 3 years ago

“No issues ever thing is in place, for these challenging times, plenty of fish and accessories would recommend a pop in to look around”

Posted 3 years ago

“Excellent service with great delivery.. would recommend to anyone requiring aquarium related items or fish”

Posted 3 years ago

“Great people, very Knowledgeable and are all there to help.”

Posted 3 years ago

“Happy to help at all times, friendly and polite. We would definitely recommend. Thank you.”

Posted 3 years ago

“The items were great quality and service was excellent, I will defiantly be using them more regularly.”

Posted 3 years ago

“Will definitely be ordering again. I have no idea about tropical plants and was sent a lovely collection of easy to manage plants. Communication spot on, didn't wait days for a reply was more like minutes. I cant wait to actually visit the store in person. Thanks again for your help.”

Posted 3 years ago

“This fish shop never disappoints. Excellent customer service, healthy fish and an excellent selection of live and dry goods. If they don’t have it in stock they can get it. Simply put, it’s the best fish shop in the North East and easily one of the best I’ve seen in the UK.”

Posted 3 years ago

“Really friendly place and a great help.”

Posted 3 years ago

“The staff are all really friendly and very knowledgeable. They have a great variety of stock and the fish are always healthy. I highly recommend this store for beginners and experts alike.”

Posted 3 years ago

“Always helpful and always have what I need.”

Posted 3 years ago

“5 star service. Needed a heater control and it was delivered with in a couple hours.”

Posted 3 years ago

“Good customer service. Quick dispatch and friendly staff!”

Posted 3 years ago

«
1
2
...
4
5
6
7
8
»

Tropical Supplies North East Ltd is rated 4.9 based on 380 reviews