Trees Direct Reviews

3.00 Rating 2 Reviews
50% of reviewers recommend Trees Direct

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2 reviews
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David Neale
Trees were late coming (promised on the Wednesday after weekend order but finally got 4 the following Tuesday and the fifth on the next day). One tree was devoid of branches and one was bare root. Complained by email and was promised a replacement tree the following day. This has still not arrived (Friday) despite sending Trees Direct 2 chase up emails (not responded to). Will give them the weekend and 3 more days to send me the replacement tree and, if still not received, take them to The County Court.

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"Trees were late coming (promised on the Wednesday after weekend order but finally got 4 the following Tuesday and the fifth on the next day). One tree was devoid of branches and one was bare root. Complained by email and was promised a replacement tree the following day. This has still not arrived (Friday) despite sending Trees Direct 2 chase up emails (not responded to). Will give them the weekend and 3 more days to send me the replacement tree and, if still not received, take them to The County Court."
Helpful Report
Posted 2 weeks ago
Penny Warren
"I telephoned my order & they were so helpful, delivery was fast & the trees were so well packed, look lovely in half whisky barrels in my garden thank you"
Helpful Report
Posted 6 months ago
Trees Direct is rated 3.00 based on 2 reviews