Total Health Clinics Reviews

4.74 Rating 250 Reviews
94 %
of reviewers recommend Total Health Clinics
Merchant Metrics
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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About Total Health Clinics:

Specialist physiotherapy, osteopathy, chiropractic, sports massage, acupuncture and podiatry clinics throughout East Anglia.

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Anonymous
Anonymous  // 01/01/2019
Rushed in and out. No proper examination. Covid standards not adhered to. Do not recommend.
Posted 2 months ago
I booked online with the osteopath Director, Ben who i thought would be the most experienced and provide the best service. He was 15 mins late for the appointment so sat in waiting room whilst 4 clients passed through (during covid) A 45 min appointment 20 mins checking me over, 5 min neck rub. 20 mins to discuss a treatment plan. At which point he moved me to a physio less experienced. I advised i didn't want a physio to which i was told they can do everything i can do. I felt really uncomfortable as this is not what i wanted. I wanted an experienced osteopath. Hence i booked with Ben. I paid £50 for that, have since canceled the appointments he made me and I've asked for a refund, which they won't give. Going to report to the regulatory board.
Posted 3 months ago
After visiting for a problem with my knee, on my second visit, the physiotherapist, without my consent or warning of what was involved, decided to 'correct my posture'. I was unaware there was anything wrong with my posture. The treatment was sudden and harsh and now I am in agony, unable to stand or walk more than a few minutes without clutching hold of any stable surface for support. I never had any back pain at all before this and now I am in serious difficulty and discomfort. I have spoken with my GP who was horrified at learning what had taken place and has given me a long course of tablets along with some specific exercises to help undo the damage inflicted on me.
Posted 10 months ago
Very unprofessional arrangements at the Castle Park clinic in Cambridge. When I arrived, the reception staff did not have any mechanism for contacting the therapist and could not even tell me if the therapist was in the building. 40 minutes and 2 calls to the central team later, the therapist finally appeared. She seemed seemed stressed out and disorganised and she was not familiar with the building. Halfway through the appointment, someone else let themselves into the room. Then a group of people came into an adjoining room and had a very rowdy conversation that sounded like it was in the same room. Completely unprofessional - particularly when providing treatment that is meant to reduce stress and anxiety.
Posted 1 year ago
IN my opinion The person i see attitude was wrong and slightly aggressive.which straight away put my back up I asked this person three time if they would like me to remove my shirt to get a clear view of my problem I was told No I was examined on the table and this person push there thumb into my lover back causing me great pain even thought i had told them that i had a lot of damage to my lower back I informed this person that they were hurting me and there answer was to push down softly on my other side of my back saying i,m only pushing this hard.The diagnosis was the problem was all to do with my posture and when i asked any question i was told you have to pay me for that information Two days later i went to see another physio who diagnosed Four reason why i was have problem with my shoulder Not just one.I know you wont publish this review as you probably don,t like negative feed back
Posted 1 year ago
Total Health Clinics is rated 4.74 based on 250 reviews