Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

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Metrics

4.7

Based on 1,658 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to navigate and select the tile edging we needed. This arrived in perfect condition a day or two later, and about 50% is already installed”

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Posted 3 years ago

“Easy to navigate website, easy ordering and fast delivery. Everything you would expect from a top supplier. Will use again”

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Posted 3 years ago

“Swift and efficient service”

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Posted 3 years ago

“Not happy with the damaged conditions of delivered insulation flooring first time round then when driver came and picked up the damaged flooring , my wife ask him about the new box of flooring and he said he was only here to pick up not to drop when he finally looked at his paper work he then found the box in the back of the van, if my wife hadnt said anything he would of driven off . no care has been taken with the items and have just be thrown about hence the second box being damage in one corner which I kept overall not good. and would not recommend. ps have sent photo of first delivery.”

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Posted 3 years ago

“Good stocks , delivered next day fair prices”

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Posted 3 years ago

“Order my 10 backer boards on the Saturday for 2 day delivery, only one individually wrapped board arrived on the Tuesday, then told others had been lost and more had been dispatched which didn't arrive either, only to be told that for a 3rd time more had been dispatched. Yet to see if any arrive yet again!!!”

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Posted 3 years ago

“The whole ordering & delivery process went smoothly. TileFix had the items I wanted, were able to deliver as quickly as I needed and kept me informed throughout. Thank you”

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Posted 3 years ago

“Great product, well priced and swift delivery. Thanks”

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Posted 3 years ago

“Unfortunately the order could not be fulfilled in the time scale needed but Jonathon kept me informed on progress through several phone calls and a refund was issued very promptly. I was impressed with the service despite not getting the goods I ordered in time and would definitely use this company again. Paul”

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Posted 3 years ago

“Arrived very fast and very well packaged Thanks Tilefix for being so efficient”

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Posted 3 years ago

“Absolutely first class service... rescued a job that was going wrong... thank-you”

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Posted 3 years ago

“Rapid delivery and excellent product. Will most definately use again.”

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Posted 3 years ago

“Delivered next day. What more can you ask”

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Posted 3 years ago

“Delivered on time very good service.”

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Posted 3 years ago

“Tilefix is a very efficient company my grout was delivered in a very quick two days and I was kept informed of the status of my order. All very impressive so far but and it’s a very BIG BUT the eye watering charge for postage was £9 nearly the price of the grout. I had no other options open to me as we were in lockdown. Because of the exorbitant postage cost I won’t be a returning customer sadly.”