Ticket Arena CS Reviews

4.91 Rating 54 Reviews
100% of reviewers recommend Ticket Arena CS

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How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number?
What was your enquiry regarding? Delivery of tickets
Which member of staff assisted you with your query? Callum
"Instant reply. Update when are tickets will arrive. Tracking number included. Brilliant Thanks"
Helpful Report
Posted 1 hour ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number?
What was your enquiry regarding? Refund Request
Which member of staff assisted you with your query? Callum
"Just a simple refund request for a cancelled gig but dealt with promptly and courteously by Callum. Thanks!"
Helpful Report
Posted 2 hours ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What was your enquiry regarding? Upgrade/Exchange request
Which member of staff assisted you with your query? Callum
"Customer service was excellent in changing details on a ticket after one mate dropped out & another bought his ticket. Fast, easy, great service. Thanks Callum."
Helpful Report
Posted 1 day ago
How likely are you to recommend us to a friend? Extremely likely
What was your enquiry regarding? Refund Request
Which member of staff assisted you with your query? Callum
"Promt refund"
Helpful Report
Posted 1 day ago
How likely are you to book with Ticket Arena again? Extremely likely
What is your order ID number?
What was your enquiry regarding? Upgrade/Exchange request
Which member of staff assisted you with your query? Callum
"Callum was very helpful and quick with the responses."
Helpful Report
Posted 2 days ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number? ID#125898
What was your enquiry regarding? Upgrade/Exchange request
Which member of staff assisted you with your query? callum
"very quick to respond and amend my mistake ordering tickets on the wrong day :)"
Helpful Report
Posted 2 days ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What was your enquiry regarding? Other
Which member of staff assisted you with your query? Callum
"Callum sorted my issue with no drama and very quickly."
Helpful Report
Posted 2 days ago
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number?
What was your enquiry regarding? Other
Which member of staff assisted you with your query? Callum
"Very quick reply. And answered all my questions"
Helpful Report
Posted 2 days ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number?
What was your enquiry regarding? Upgrade/Exchange request
Which member of staff assisted you with your query? Callum
"Was buying 3 for 2 on tickets for Tranzmission Festival. When looking at the mobile website it didn't show clearly you had to put 3no tickets into the basket and didn't put the free ticket on if you purchased 2. The customer service team promptly responded and my refund is due in 5 days to sort out the issue, the team responded in a matter of hours."
Helpful Report
Posted 2 days ago
How likely are you to book with Ticket Arena again? Extremely likely
What is your order ID number?
What was your enquiry regarding? Refund Request
Which member of staff assisted you with your query? Callum
"Thank you for the quick response to my qry it was much appreciated 😊😊"
Helpful Report
Posted 2 days ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number? 6851000
What was your enquiry regarding? Upgrade/Exchange request
Which member of staff assisted you with your query? Hannah
"I made an error when booking tickets, I rang the local office and they arranged for a refund of the incorrect tickets(after I had bought the correct ones)."
Helpful Report
Posted 6 days ago
How likely are you to book with Ticket Arena again? Somewhat likely
How likely are you to recommend us to a friend? Somewhat likely
What is your order ID number?
What was your enquiry regarding? Refund Request
Which member of staff assisted you with your query? Callum
"Thank you Callum for your quick response in solving my problem!"
Helpful Report
Posted 1 week ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number?
What was your enquiry regarding? Delivery of tickets
Which member of staff assisted you with your query? Liam
"Liam was fantastic, great communication and resolved my issue immeidately"
Helpful Report
Posted 1 week ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What was your enquiry regarding? Refund Request
Which member of staff assisted you with your query? Callum
"Very helpful & understanding of my situation! Couldn't be happier!"
Helpful Report
Posted 2 weeks ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number? #123925 and #124292
What was your enquiry regarding? Other
"They’ve solved my problem in 10 mins in a very kindly way . Many thank you for help again"
Helpful Report
Posted 2 weeks ago
How likely are you to book with Ticket Arena again? Somewhat likely
How likely are you to recommend us to a friend? Extremely likely
What was your enquiry regarding? Refund Request
Which member of staff assisted you with your query? Evie
"I received the refund confirmation email quickly and Evie was very polite on the phone and quick at processing it. Really great and quick customer service! thank you"
Helpful Report
Posted 2 weeks ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number?
What was your enquiry regarding? Refund Request
Which member of staff assisted you with your query? Hannah
"very quick and easy to get a refund for my tickets"
Helpful Report
Posted 2 weeks ago
How likely are you to recommend us to a friend? Extremely likely
What was your enquiry regarding? Refund Request
Which member of staff assisted you with your query? Hannah
"i accidently purchased two tickets and i was helped with that"
Helpful Report
Posted 3 weeks ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What was your enquiry regarding? Refund Request
"Refunded my tickets straight away, which I booked for the wrong day!"
Helpful Report
Posted 3 weeks ago
How likely are you to book with Ticket Arena again? Extremely likely
How likely are you to recommend us to a friend? Extremely likely
What is your order ID number? Order 125177
What was your enquiry regarding? Upgrade/Exchange request
Which member of staff assisted you with your query? Evie
"Great customer service!"
Helpful Report
Posted 3 weeks ago
Ticket Arena CS is rated 4.91 based on 54 reviews
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