“Lovely marriage of AI and hand curation to bring lovely style choices within the reach of the unstylish, at a budget you can set. A really impressive reimagining of men's clothes shopping!”
“Thread have some great clothes and I have placed many orders, but be warned the returns process is not very slick. I have returned two orders and they take weeks to acknowledge receipt (even though using Collect+ you can see the items have been received back by Thread). On one occasion they simply ignored my emails for 2 weeks. Not impressed by support@thread.com team. Be warned.”
“Very impressed with the service I have received and takes a lot of fuss and aggro of what goes with what and how to dress. Answer a few questions, put in the price range of what your prepared to spend.
Theres a section to select, anything specific your intrested in getting as well, so they do all the browsing and selecting for you and its a case of see it, like it, click it, buy it.
Returns can't be easier and simplier, put it back in the box and return it to one of the local collections stores [usually a local newsagents]
Can not recommend this website and service any higher.
If I were to pick holes, would like to see more exclusive discounted pricing offers, only available to thread.com users.”
“I used Thread for the first time recently after seeing ads for it on Facebook and heard friends were using it.
I've been really impressed. Delivery has been quick and returns were free, and refunded quickly.
The stylists suggestions based on my clothes preferences and cost range have been excellent and it has taken the pain out of shopping.
I'd highly recommend giving them a try as I will be with doing all my clothes shopping through them from now on.”
“I very much like Thread and I literally now buy nearly all of my clothes from here :-). It takes out the thinking for me and is obviously very up to date with suggestions. The only thing I am disappointed with is your delivery service. This can be very poor and sometimes takes more than a week, which is unacceptable when comparing to other online services. This is why I've marked you as no more higher than Normal I'm afraid.”
“I always wanted to be well dressed, but could never combine proper pieces of cloth and cannot spend time searching. The experience with Thread was amazing, got me into enjoying being well dressed again. Sam (my stylist) does all the work for me, and I just look nice :)”
“Very happy with the service from Thread.
Not a big fan of walking around town shopping for clothes so signing up to Thread has been fantastic.
Thanks to Thread my wardrobe is in very good shape.”
“Positives; Overall very positive - I've spent more on clothes this year than in recent memory and I've been happy with all items purchAsed. Love the overall look suggestions so you can see how the whole outfit comes together - this and the fact the suggestions are tailored for me so I've not got loads of choice, is the key for me. Clothes great quality and good range of price points. Personal emails have been brilliant in response to specific queries. Returns process easy and quick.
Improvements; sometimes the "wear it like this" doesn't bear any relation to the items in question. I actually want to see that item. Also would be good to lock out certain items that I already have in my wardrobe (or at least for you to recognise I've got them once I've told you once). Similarly if I've said I don't like to something repeatedly, then seems a waste of your outfit selection to keep suggesting them?”
“I cannot recommend Thread highly enough. The stylist I have been assigned is extremely talented and suggests outfits in line with my style.
I work 6 days a week so having outfits put together and sent to me makes my life so much easier.”
“Thread really kickstarted my interest in men's styling and fashion in general.
Having built a capsule wardrobe with the help of my stylist Kasia, I can now go off piste with confidence and buy my own clobber too.”
“These guys are great. Bought of them a couple of times and it's such an easy process. They fully understand that clothes need to be tried on and the process of sending back for a new size or simply a refund is one of the easiest I've experienced. Their staff are very knowledgeable and incredibly helpful and friendly.”
“Excellent customer service from the team, and stylist is always very helpful. Like the new explore feature. Would be good to have an option where you can view your outfits and filter them to just view a certain criteria I.e work, holiday, weekend etc”
“Overall i have found Thread to be a great help. I sometimes get a little frustrated with how some items are out of stock even when the items are proposed on your weekly updates and how some items are repeatedly recomended on the same update. I may be wrong but it looks like you have drives on certain items which are pushed to increase sales on them. This said these are very minor points as i am a happy user of your service and will continue to be.”
“Good product suggestions and delivery/returns service. Occasionally the suggested products stray beyond my budget and are somewhat inevitably not always to my tastes.”
