The Badge Centre Limited Reviews

Name: The Badge Centre Limited
Address: Maple HouseWinterstoke Road, Maple House Winterstoke Road, North Somerset
Rating: 4.61

4.6 Rating 1,223 Reviews

90 %

of reviewers recommend The Badge Centre Limited

4.6

Based on 1,223 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 043 8060

Email:

hello@thebadgecentre.co.uk

Location:

Maple HouseWinterstoke Road,
Maple House Winterstoke Road
North Somerset
BS23 3YS

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The Badge Centre Limited 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used the badge centre a number of times. They are quick and efficient and the badges are ace!”

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Posted 1 year ago

“Brilliant many thanx”

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Posted 1 year ago

“The badge was fine, just a little late arriving from Royal Mail, very pleased with the badge”

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Posted 1 year ago

“Good wallet size and information very clearly printed”

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Posted 1 year ago

“Brilliant cards”

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Posted 1 year ago

“Item as described love it”

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Posted 1 year ago

“Found by chance. Cards are informative gives peace of mind.”

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Posted 1 year ago

“What I bought was delivered to me, but I didn’t receive any information about it, I didn’t know it was delivered I tried to track my order but It always had the same message about being sent and when I tried to ask for help you guys couldn’t help me, you only told me that once the Royal Mail had it that was it but I didn’t have access to any information, like something simple “it has been delivered”.”

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Posted 1 year ago

Hi Luisa Sorry to hear about your disappointment. We have been communicating with you virtually non-stop over the past 48 hours, including outside of hours. Your review however seems to be omitting a few facts, which may help others when reaching a conclusion. Firstly, your order was for a £2.70 badge. I mention this not to make your order appear a small one, as all orders are very welcome and we send hundreds of single badge orders daily, but to put into context something that you have put in your review. As per checkout and as per most other businesses, orders for smaller amounts go via First Class Royal Mail, this is the only option available in the UK. Royal Mail First Class is NOT a tracked service. In fact, the cheapest Royal Mail fully tracked service is Special Delivery, which Royal Mail charges over £6 for, so you can see why it was not sent Special. £6 was more than the total paid. When something is sent Royal Mail First Class, Royal Mail do not report back to the sender that it has been delivered, this is because it is not tracked. So, as you say, the order status on our website stated it had been sent and what day it had been sent. So, that is all we could advise regarding the status. No company that sends First Class Royal Mail can report a delivery status. That however was not all Luisa, as I will explain further. GDPR prevents me from being too specific, so this is a generalisation. The accommodation number you gave was 'similar' to Flat 86.3. With our help, we were able to establish that you had given an incorrect postcode when you ordered. This we had to establish with Royal Mails assistance as the postcode you gave only went up to number 50. You then said to 'try' another postcode and to drop it off at a nearby address, but you could not understand when we explained that your order was not with us, it had been sent already to the address provided. We cannot just get it back from Royal Mail or ask them to track it down and deliver it to a nearby address as you asked us to do. We fulfilled your order, exactly as ordered and I am sure had you provided the correct address your order may have arrived sooner. The fact that it was delivered to another part of the building (student complex) and they failed to advise you of its delivery is not within our control. We also cannot advise if an order has been delivered when the order value was of low value and Royal Mail do not report back on First Class. To be honest, I truly wish that for £1.75 postage (including VAT) we could offer a tracked service.... but alas there is no such courier in the UK. Without a courier telling us it has been delivered, we cannot offer "something so simple 'like it had been delivered" as you suggest.

Posted 1 year ago

“Very fast delivery”

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Posted 1 year ago

“Super fast delivery. Gives me so much peace of mind knowing my daughter has something visible with my contact details on and her condition in the event of her having a seizure while out on her own. Thank you. Highly recommend.”

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Posted 1 year ago

“Great product and came in good time.”

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Posted 1 year ago

“Fast delivery. Good quality. Very pleased with purchase. Wouldn't hesitate to recommend 👌”

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Posted 1 year ago

“Dementia card was just what I needed and came very quickly good quality product”

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Posted 1 year ago

“Excellent service and good quality product”

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Posted 1 year ago

“It's ok - as pictured Just wish it was available as a pin”

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Posted 1 year ago

“This was a repeat order and it was to their usual high standard. Badges were excellent and arrived on time. No hesitation in recommending this company.”

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Posted 1 year ago

“Badge was ok bit pricey for what it was”

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Posted 1 year ago

Thanks for your order and we are sorry to hear that you feel your item was a bit pricey for what it was. I see that you did not order a badge, you ordered one of our In Case of Emergency cards. These cards are fully customised to your exact requirements and are made using the same materials and equipment used to make identification cards. We only charge £5.50 for these cards which represents excellent value for money, especially when you consider that the same cards for ID purposes are marketed at over 4x that price. Our cards are made of PVC, the same as a credit/debit card and are extremely durable. We are also the only company that we are aware of that offered these fully printed ICE cards. I am sure that over time you will see just how durable these cards are.

Posted 1 year ago

“Great product and fast service”

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Posted 1 year ago

“I wanted just one badge. It was very easy to construct online. I had a photo and lettering top and bottom and a choice of sizes. It arrived a few days later, super quick. Perfect!! Great fast service. Thanks.”

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Posted 1 year ago

“Great company to deal with thank you”

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Posted 1 year ago

The Badge Centre Limited is rated 4.6 based on 1,223 reviews