The London Tile Co. Reviews

4.50 Rating 242 Reviews
86 %
of reviewers recommend The London Tile Co.
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Greater than 83%
Read The London Tile Co. Reviews
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0333 320 80 48



Hollybush Lane, Ash Vale,

Very helpful advice, good website, great showroom, brilliant service. Would definitely use again.
Posted 5 days ago
Ordering process was easy - telephone contact by carrier excellent. Delivered as promised and carrier went above and beyond to help as load was very heavy. Many thanks.
Posted 3 weeks ago
Great service, and when I received my order and it was incomplete, the missing items were delivered promptly and without quibble.
Posted 1 month ago
Great service , good quality tiles
Posted 1 month ago
Great tile choices here, and some different designs you don't find elsewhere. Easy to order online for delivery, but i wanted to do click and colect and it's not obvious how click and collect works. An information page would be really helpful eg. to tell customers to wait until they get an email that their order is ready before collection. Customers also need to know at the start that it can take several days at some stores to receive your tiles ready for collection. When ordering online you have to ignore the "deliver to" address and only at the final page you see the click and collect options. It seems a quite confusing way to do it.
Posted 2 months ago
Easy to find What I wanted polite customer service .
Posted 2 months ago
Excellent price tiles. Delivered to my call and collect point (Uckfield) in 1 day, rather than the estimated 3-5 days. Quick, friendly and efficient service at the Uckfield store. Will use you again.
Posted 2 months ago
got the sample fast and it is good quality.
Posted 2 months ago
Before ordering, I called to make sure they had the tiles in stock. They confirmed and I went ahead and ordered. Confirmation of order was quick. Tiles were delivered really speedily with great communication about the delivery. Tiles are lovely and we are really pleased. Very efficient and will defo use you guys again. Great company, would recommend.
Posted 2 months ago
Excellent quick service. Thank you.
Posted 3 months ago
An excellent experience, they certainly deserve your custom as they go beyond the norm when sorting colours/ samples etc We are awaiting building work to be completed and will order when appropriate.
Posted 3 months ago
Super professional, friendly and knowledgeable. My go to tile place from now on.
Posted 3 months ago
Beautiful tiles, prompt delivery from a hassle free site.
The London Tile Co. 5 star review on 16th February 2021
Posted 4 months ago
beautiful mint oxide tile..stunning and eye catching
Posted 7 months ago
Ordered some sample tiles (separate order). 1st order was delivered within a couple of days. 2nd order is still outstanding. Order was placed on 10/09 and despite initial email stating expected delivery date 16/09 (i.e. 4 working days), today, 16/09, I've received another email stating that they've only finished 'processing' my order and it'll be dispatched today; with delivery in another 3-4 working days. 2 weeks to pick and send 1 tile is poor service. Hence average 3 star rating.
Posted 9 months ago
Very helpful on best adhesives prior to purchase of 40m2 tiles + adhesive, grout, etc. Delivered safely on time.. Great service throughout.
Posted 9 months ago
Great service for decades!
Posted 10 months ago
Easy to order, and delivery was ahead of schedule only 24hrs after purchase. Excellent!
Posted 10 months ago
Excellent product and service
Posted 10 months ago
Good customer service and prompt delivery of sample tiles.
Posted 10 months ago
The London Tile Co. is rated 4.50 based on 242 reviews