The Home Lighting Centre Reviews

3.8 Rating 522 Reviews
67 %
of reviewers recommend The Home Lighting Centre
3.8
Based on 522 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours

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Anonymous
Anonymous  // 01/01/2019
I’ve not received the product yet!!!
Helpful Report
Posted 4 years ago
Our order was delivered just when it was expected, in Good order
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Posted 4 years ago
The service was very good. The goods arrived undamaged. Postage was free.
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Posted 4 years ago
Still waiting on my purchase from 8 days ago. I had to get in touch with them to find out what was happening twice! Disappointed.
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Posted 4 years ago
I have been sent this link asking for a review and I haven't even received my order I have emailed company and rung them for a delivery date and they said it would be here today 14th October 2019 I am really concerned as my order is over £150 HAS ANYONE ELSE BEEN IN THIS SITUATION AS I HAVE NO RESPONSE
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Posted 4 years ago
Well packed so items could not move about. Delivery was well within the time scale. Totally happy with the items. Brilliant service. Will definitely return for anymore lighting needs
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Posted 4 years ago
So far disappointed. Placed an order on the 3rd for items shown as in stock. Told on the 9th by email that order could not be fulfilled and proposed an alternative at midday. It's now close of play on the 10th and I haven't heard a thing.
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Posted 4 years ago
Good selection of lighting we were looking for a particular light which we found and although it was not the lowest price they had stock when others did not
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Posted 4 years ago
Item showed in stock online. Purchased. Email the following day to say the light is out of stock and none available from manufacture until January (3 months). Refund processed quickly, as requested. However, lights still showing as in stock on your website - needs updating.
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Posted 4 years ago
Ordered light fittings over a week ago. No communication on when they are likely to arrive
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Posted 4 years ago
awfull, bought floor lamps from them. Which were not cheap, to begin with. Box had been opened before so not as new. Bulbs would not fit in lamps tried 3 different suppliers of bulbs, so unless you can source bulbs as they do avoid. Sent lamps back at cost of £22 no mention of refunding postage, they simply stated lamps work fine, so nothing wrong with them = no refund for the postage. Maybe lights are not something you should buy online.
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Posted 4 years ago
Scammers. I made a purchase online, the payment went through, and instead of an email confirming the order I received and email telling me I had not completed the purchase. The money had been debited from my account, so I expected a quick phone call to clear it up, instead the insisted the payment had failed even though I can see it on my mobile banking statement. So, I have paid for lights that will never arrive. Scammers.
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Posted 4 years ago
Ordered Wednesday 17th Not heard since ? Just had to ring to check order Hopefully should get a resolution
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Posted 4 years ago
Brilliant service very fast delivery
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Posted 4 years ago
Absolutely gorgeous. Have had so many compliments
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Posted 4 years ago
Very good service. Faster delivery. although we didn't keep the light (once we got them they were to small) there was no problem returning them.
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Posted 4 years ago
On the website the item was showing as in stock, the website accepted my order and my card was debited. I was subsequently contacted and advised that despite this the item would not be available for two months. What a waste of my time, I will not attempt to make further purchases from this company.
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Posted 4 years ago
Excellent - deliver on time. I wouldn't hesitate to purchase again from the Home Lighting Centre
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Posted 4 years ago
The product seems to be good the delivery was slow and not much tracking information
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Posted 4 years ago
Goods damaged on arrival trying to resolve the problem
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Posted 4 years ago
The Home Lighting Centre is rated 3.8 based on 522 reviews