“Claire from the Customer Service Team has been very helpful over the last few days helping me get the TextInbound service up and running correctly. I wouldn't have managed it without her. Many thanks.”
“OK for casual use but no good for professional services. No automatic topup facility, they won't send you an invoice and only tell you your credits are running low when the balance is too low to do anything but immediately pay via credit card.”
“It's really easy to use and easy to pull information/reports when necessary. I just had to contact your help team as I had a query - had a super prompt response which told me exactly what I needed to know :) Thank you Tia for that!!”
“Like a speeding bullet. Couldn't log in (forgotten email address) and actually it was urgent. They came out of the blocks like Usian Bolt. Immediately sorted. I mean within a minute. Then called to make sure all was okay. Top marks.”
“The service I have received from calling them yesterday has been incredible, fast, efficient and friendly.
I called with very little details and each advisor that I spoke to was able to help.
“Excellent service, very user friendly site. Fortunately we don't have to contact them very often with any technical issues, but when we do they are so efficient and helpful. The issue is resolved very quickly - they are great!”