Sumo Sleep Reviews

4.75 Rating 110 Reviews
91% of reviewers recommend Sumo Sleep

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
100%
Customer Service
communication channels
Email, Live Chat, Telephone
"Hard to leave a review due to product not being delivered by Parcel Force (one attempt and returned to sender). Very minimal contact with the company - customer service is poor. Hope I can get my blanket or a refund. Supposed to help with stress not cause more!"
Posted 2 hours ago
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"I bought the natural one when it was hot ... as soon as I used it .. I felt better and each night I use it it gets better.. so I have ordered another one for the winter ... yay I love love love it ... wish was bigger !! But I will be taking it wherever I go .. thank you so so much I needed this !!!"
Posted 6 hours ago
"I ordered the item one evening for a birthday present that was 2 days away. I understood that on purchase and what attracted me to order directly from Sumosleep, that it was ‘free next day delivery’. I had notification that it was dispatched the following morning then nothing. Nothing arrived, no notifications, I thought ok but little upset, maybe because I ordered late I would receive the following day. Following day (the birthday, my wife’s btw!), still no notifications an a little frustrated I contacted customer services, who assured me I would receive that day and nothing they could do it was down to the shipper - I thought they advertised free next day delivery! Hasten to add, I didn’t receive it or receive any notifications at all! Contacted the customer services again, no response whatsoever and we are now 3 days after my second contact! Received my item 3 days after order and 2 after advertised delivery date. Really disappointed, really taken the shine off the present itself!"
Posted 12 hours ago
Hi Carl,

Thank you for taking the time and sharing your experience with the delivery of your order. We are sorry we couldn't get your order to you sooner for your wife's birthday!

We strive to deliver all orders within 1-2 days or our customers placing their order. In this specific instance since you purchased right before midnight we could not dispatch your order until the next day.

We hope your wife loves herbBlanket and thank you for choosing Sumo!
Posted 9 hours ago
"Quick service and delivery. Love the interest free option to spread payments"
Posted 14 hours ago
"I've had sleep issues for as long as I can remember and was very skeptical of weighted blankets at first. A few weeks into using my weight blanket, there's been such a big change. I finally wake up feeling rested and refreshed!"
Posted 2 days ago
"Wonderful company. Very helpful in all my questions. Highly recommend!"
Posted 2 days ago
"Very pleasant customer service!"
Posted 2 days ago
"Brilliant customer service!!"
Posted 5 days ago
"Very happy with the customer service and how easy it was to interactive with this brand. Keep it up :)"
Posted 5 days ago
"Good company doing good things. No complaints!"
Posted 5 days ago
"The best service!"
Posted 5 days ago
"Absolutly totally awesome!! They picked up an email asking to change the colour. Ive had it four days and im 100% its not placebo. The sense of calm i feel and the solid sleep is beyond comprehension. I LOVE IT hands down best purchase all year!"
Posted 6 days ago
"Excellent blanket, fast delivery"
Posted 1 week ago
"A company that cares! Thank you"
Posted 1 week ago
"Great company and very helpful. Entire process of ordering and receiving my product was really easy."
Posted 1 week ago
"Amazing blanket!! I love it and the shipment was quick!!"
Posted 1 week ago
"I've spent the last 10 years looking for a blanket that is comfortable. While a weighted blanket was new to me it was a gamble that definitely paid off. Getting my own Sumo blanket resulted in instant better sleep, I can't do without anymore. I fall asleep quicker and feel refreshed in the morning. I had a few questions before ordering but the Customer Services Team was very helpful. Such an easy process, don't hesitate to buy!"
Posted 1 week ago
"a great addition to the bedroom!really enjoying my sumo blanket so far"
Posted 1 week ago
"LOVE IT! Got one for myself and my daughter. We both love it so much. Wonderful product and brilliant company!"
Posted 1 week ago
"Good company. My order came the next day and was very nicely packaged."
Posted 1 week ago
Sumo Sleep is rated 4.75 based on 110 reviews