“The concept and the instrument is brilliant, and I like Book 1. However, I ordered books 2 and 3, and only received book 2! I have contacted you several times for an explanation, but have had no reply, so I am not impressed with the admin.!”
We are so glad you are enjoying your Soundbops! We are very sorry for the delay in getting your book 3 out. We had run out of stock in one of our warehouses and it had not updated.
We also want to apologise for the slow response. We are a very small team and sometimes it takes us longer to respond that it should.
We have sent you a Book 3 from our other warehouse and it will be with you tomorrow. We have also sent you a £10 Soundbops Gift card so that you can purchase Book 4 when it is released.
We are a very new company and thank you very much for purchasing Soundbops and helping us empower children to lean music.
“Well designed product and the book of songs is good. Kids (age 6 and 3) enjoy playing it and it’s an easy way to help them to understand music. The 6 year old likes being able to play the songs himself.
The main reason I don’t rate it higher is the fact that it’s battery operated rather than being plug-in or rechargeable. It’s expensive to keep buying batteries and also doesn’t seem very environmentally friendly.
I also think the monthly books are expensive at £10 per month.”