Soldier of Fortune Reviews

2.89 Rating 19 Reviews
42 %
of reviewers recommend Soldier of Fortune
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
on-time delivery
Greater than 69%
Customer Service
communication channels
Telephone, Email

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For many years I have been a customer of SOF but, that all ended today. I was sent another customers order and when I emailed them about this I had to do so 3 times to get a response. The problem was rectified but only after I mailed the item to the correct customer. After 5 weeks of back and forth emails, they did reimburse my shipping cost and offered to send my order again with reimbursement of original shipping. I declined bc I live in the US and shipping from UK runs about 3 weeks and the event I wanted the items for had long passed. They promptly refunded me after I complained to PayPal.
Helpful Report
Posted 3 months ago
I have found that I’ve had problems since the management changed, the shop being closed on Saturdays is a major inconvenience if you have to try on clothing to find your size as relatively few people can get there midweek. Add to this the fact that every time I’ve tried to get onto their website since they’ve changed to the new one I cannot get on at all which must be affecting their trade surely? Using an iPad or iPhone it doesn’t work despite trying umpteen times to log on
1 Helpful Report
Posted 5 months ago
Soldier of Fortune is rated 2.89 based on 19 reviews