Soldier of Fortune Insights

Soldier of Fortune have a Customer Happiness Grade of F. Customers are unhappy with their customer service.

 

F
Happiness Grade
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33.33%
Industry Average
" A poor, slow service. If you are unable to source the same elsewhere be prepared to have a bad time. If you can, buy elsewhere. "
- Anonymous
" I would give them less than one star if it were possible! Cannot believe the audacity and completely awful customer service provided by Soldier of Fortune. they provide an item that is so CLEARLY the wrong size, and ARGUE that their customer doesn't know their own UK foot size???!!!! if your customer says the item is too big it's too big. if your customer says the item is too small, its too small. "
- Anonymous
" Do not use this company, very bad customer service. Returned an unsuitable order at my own expense and they did not refund me my initial shipping costs. When I rang up to complain it was very much a case of we don't care you're out of pocket. Very bad business etiquette to say the least. By the way the boots I ordered looked like they came from Matalan... very bad quality. "
- Anonymous