“What a lovely bed and great service. Unfortunately I ordered the wrong size but the response to my returns procedure request was quick and efficient, as was the refund to my bank account. Great product and excellent service.”
“After 12 years of being the typical “Velcro Vizsla” and sleeping in bed with us he now has arthritis and can’t climb that far so this has been the best solution. He loves his orthopaedic cave bed and after little instruction gets himself in with no bother . Sceptical about the price? Don’t be, they are worth every penny.”
“Bed arrived as scheduled with text information being sent to inform of delivery timings.
Bed is ideal size (XL) for our GSP Oscar. It is very comfy with loads of filling. Oscar loves and dives straight in. Will keep him very warm on the cooler winter nights,”
I received the Snoozer three days ago. I bought it as a 'thankyou' present for my four yr old whippet girl who has just raised six beautiful pedigree puppies, and paid for a revamp of my kitchen1
the snoozer is well made, soft and cosy with a deep filled cushion.
However, Jenny will not use it and if I lift her into it she just climbs out again and goes back to her old bed.
I think she doesnt like the hood and seems unable or reluctant to climb inside, althoug she did consent to lie on top of it with a blanket over her. I have tried tempting her with treats scattered inside the snoozer, but she wont co -operate.
I wondered whether to try to prop up the hood bit so she could climb inside but not sure how to do this effectively.
Please give advice!!
“Beautiful comfy dog bed - my dogs love to crawl in and have a luxury bed all to themselves.
Only very tiny criticism is that the roller "bar" ~( keeps it open to make it easy for dog to get into ) isn't obvious how to remove for washing the bed.
Otherwise really great .”
“Being asked to leave a review for an item I ordered 3+ weeks ago but still not had delivered can’t be a serious request, I have tried numerous times emailing snoozer to find out where the order is yet still not received a confirmation of when it will be delivered”
“The bed is really great quality and looks so cozy and warm. My whippet is quite tall though and has some issues getting into it (I have to help him) but I'm hoping he will get the hang of it. We got it because he would always jump up onto our bed in the middle of the night because he's cold, and so far this bed has really helped with that!”
“Really poor returns / customer care.Emails did not address problems , phone not answered.
I need to talk to a PERSON re issues like trying to return a big product that was sent vacuum packed & is too large for the box. Clarification of returns procedure . Phone not answered etcetc”
“I’ve inherited a dog. Never had one before but now I have a 9 year black lab. I didn’t want him on my sofa so I bought him his own. It’s brilliant. Perfect size, robust, very comfortable and looks good in my living room. If Syd’s not in it, my son is. Expensive but worth it.”
“Ordered the rectangle cozy cave for my Pug Arthur. He had a hand me down cozy cave from my Frenchie, so has never had his own brand new one! He loved that but he loves his new one even more!! More room to stretch out for him and stays in there for as long as he can even though it’s 1000 degrees here at the moment!!”