SmileLife Reviews

4.9 Rating 2,136 Reviews
98 %
of reviewers recommend SmileLife
4.9
Based on 2,136 reviews
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About SmileLife:

Straighter and Whiter Teeth In Just An Average Of 6 Months • Invisible aligners at 70% less than traditional treatments • Payment Plans from €79/month • All aligners designed and produced in Ireland • Founded by Dr. Ada Murphy.

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support@smilelife.com

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SmileLife 5 star review on 31st January 2020
Karl Craven
SmileLife 5 star review on 14th January 2020
Keelan
SmileLife 5 star review on 14th January 2020
Keelan
SmileLife 5 star review on 12th October 2019
Anonymous
Anonymous
Anonymous  // 01/01/2019
I need it because am not happy with my teeth
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I need it because am not happy with my teeth
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Mihaela at smile life was very supportive through the treatment. The liners worked very well.
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I just needed slight straightening due to not wearing my retainer from my teenage braces and smile life was recommended by a colleague of mine. I couldn’t believe how easy the moulds were to do, or how fast the aligners got here. The customer service was great and I found the whole process very straightforward and relatively painless. I’m very happy with the results
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Extremely poor from start to finish. I got my aligners after paying for the fast track with a Black Friday Deal. This deal meant I got a teeth whitening kit and then I would receive my aftercare retainers when I finished. A deal I paid for via a link sent to me by SmileLife. Fast forward 1 month and I was trying to upload my pictures on to the app. This didn't work. I was also not able to email my pictures. So I made my way through my aligners and finally finished. When I asked for my retainers to be sent out, I was told I would need to pay 200 euro. They acknowledged that I was told I was getting them for free but said that I couldn't now and that I needed to pay extra for them. They then gave me a discount code for 40 euro off to shut me up. This, of course, did not work at checkout. A horrible money grabbing company that don't even go to the bother of trying to hide it. Never go here!
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Excellent customer service, I am almost at the end of treatment & it could not have been easier. Aligners comfortable, dentist consultation available if needed. Overall very happy with smilelife.
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Hey there! Thanks so much for providing this feedback! We're so excited to see the finished result! Please reach out to support@smilelife.com when you finish your treatment so that we can assess your case. Kind regards, The SmileLife team
Perfected my smile in under four months. I was skeptical at first, but the dental and support team re-assured me and the experience was so enjoyable! I am on my retainer stage and i’m so impressed with the company, loveee the way it’s a Dublin owned company too 😍😍
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This is an incredible achievement, so congrats! We're absolutely delighted to see our customers smiling! Our average treatment time is around 5 months. Have a great St Patricks weekend! All the best The SmilelIfe team
Brilliant service, nothings a problem to them, highly recommend Smile Life especially Mihaela great to deal with.
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Thanks a million for leaving this review David! We're very lucky to have Mihaela on our team! All the best, The SmileLife team
Smilelife are absolutely brilliant to work with, there customer service team and dentists are outstanding. I don't normally leave reviews but it's so well deserved, iv never experienced a service like it. I'm nearly finished my treatments and couldn't fault them at all. It's worth every penny and so convenient.
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Thanks for the wonderful review! We absolutely love seeing our customers happy. Keep smiling! All the best, The SmileLife team
I am coming to the end of my experience with SmileLife. From beginning until now the experience has been very positive. There was no delays at all with my application and I received my aligners within a couple of weeks of starting the process. The price was very reasonable and the care you receive is exceptional. I have finished my last aligner but there is still a bit of tweaking, I had an appointment today and without any extra expense I will receive another couple of aligners to perfect my smile. Very happy overall with my experience with SmileLife.
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Hi Ciara, Thanks a million for leaving this informative review. We can already see such a difference in your smile, and we're very excited to see the end result! Once your Smile Guarantee is in tact, we will provide extra alignment for you at no additional cost to get you to that agreed smile result. Have a great day! The SmileLife team
I gave 1 star as your scan assistant was very pleasant and explained your plans well. However I was later informed I wasn’t suitable as the unseen dentist informs me I need to attend my own dentist to check gum health. As a person who regularly goes to my dentist and hygienist I find this unusual. Wondering if my age is actually your problem ? Do you prefer younger people to promote your product ?
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Hi Niamh, Many thanks for leaving this honest review. We want to change as many smiles as possible with SmileLife clear aligner treatment. However, we always have our customer's best interests at heart, and we will never provide a treatment plan to a customer if the dental team feel that it would affect your dental health negatively. This was explained by our dental and support team in regards to your case specifically. For this reason, you were unfortunately deemed unsuitable for Clear Aligner treatment. Many thanks for showing an interest in SmileLife. All the best, The SmileLife team
One of the best decisions I have made to start Smilelife Everything about the process was so easy- from ordering the impression kit(which arrived a few days before schedule) to the ease of uploading the progression photos and seeing the results week by week. I loved the fact that they send out all the aligners all at once so you don’t have to check in and get a new one sent out every 2 weeks or so. The aligners themselves are comfortable and durable and the kit comes with everything you could need and more! The communication was always fast and professional- Lisa and Paul were always quick to reply to any questions i had. During the process, I moved from Ireland to Canada and I am now waiting for my retainers to arrive here- all arranged without and issue. Could not recommend this company highly enough
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Great customer service and very friendly •••••
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My experience of customer service has been excellent, I would only drop a text and I would have someone contact me within the hour. But most of all Mihaela has really looked after me through my process when I had concerns she was there to put me on the right path and put my mind at ease , she is very patient and very easy to deal with, thank you Mihaela
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When I first signed up customer service was brilliant, always checking in, however! Once I received my aligners that was it nothing from them until today. I received an email asking me to upload my first month's progress.... I have been wearing them since October so thats 3 months. I also emailed in with a complaint on how expensive they are compared to others. My partner used smile direct and wow I must say I wish I done my research before using smile life, my partner received free retainers x2 free eclectic toothbrush free lip barm and a teeth whitening kit (this I did receive). In my email I was told there was nothing they would do! I was also told i could not return my aligners as its policy because they are custom made. Safe to say I would NOT recommend this company! I had to put 1 star as does not allow to leave empty. My parcel was also left out side in my garden whilst I was away on holiday.
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Absolutely amazing service! Khaseeba has been so incredibly welcoming and professional, she has made me feel really well taken care of. Can’t wait to see the results! Really excited for my journey with SmileLife!
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Amazing appointment. Happy with my treatment so far, 100% recommend tSmileLife!
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Very interesting and impressive, Best treatment
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Mihaela is lovely to deal with, always a pleasure to talk to her. 10/10.
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Very helpful and answered all the worries and questions I had. Thank you 😀
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SmileLife is rated 4.85 based on 2,136 reviews