Shutl Insights

Shutl have a Customer Happiness Grade of B-. Customers love their customer service and refunds but are unhappy with their delivery.

 

B-
Happiness Grade
F

Delivery - Slow

33.33%
Industry Average
" You get UPS drop off with them which is a top end service that covers weight and delivery issues. "
- Joe
A-

Refunds - Easy

83.33%
Industry Average
" No problems encountered. Had to return because the lock was not right size..2mm off! Returned and was refunded immediately, minus postage. "
- Anonymous
A-
87.50%
Industry Average

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Alice, Customer Support