“Rude cashier called her friend who is a stock controller who acted to be a manager.Complained about the matter.This is the store by Durban station.Query was handed over to Umngeni road by mistake and they attended to the matter only to find it was the Durban station store.No feeback received from Durban station store.”
“I have been shopping at Shop Rite for many years but I will NEVER shop there again. I placed an online order. I never received notice that anything wasn’t in stock or if I wanted a substitution. I went to pick up the order just to discover that a third of it was missing!! There was no order summary listing what was missing just a cash register receipt. Customer service was horrific. I called and was kept on hold for 20 minutes just to be told I’d have to call back tomorrow!! I know it won’t affect their bottom line but I will never shop there again and I used to order about $500 a month. I guess I’ll go back to Giant and Safeway.”
