Shoeaholics.com Reviews

2.10 Rating 73 Reviews
27 %
of reviewers recommend Shoeaholics.com
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 71%
accurate and undamaged orders
Greater than 76%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Over a week
Returns & Refunds
refunds process
Difficult

Write Your review

Tell us how Shoeaholics.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Great items and great prices when they have an offer on. The only downside is the expensive delivery!
Helpful Report
Posted 7 months ago
I love this website and have managed to get so many bargains. Especially when the shoes are still full price on other websites. I would say that their only downfall is how long they take to process returns. I wouldn't request an exchange of an item because you can wait weeks for the replacement to get to you. You're better off putting another order in and sending the original back as a return. Otherwise I would have given 5 stars.
Helpful Report
Posted 1 year ago
POSITIVE : Cheap delivery of using Doodle. Quick delivery. Items looks well packaged, too early to comment on quality. NEGATIVE : I bought 2 pairs of shoes which were on offer, when they delivered they made a mistake and only sent one, and refunded the pair they didn't send. No contact made to apologize, just a PayPal partial refund, so I called them up, the CS agent said item out of stock, while I can see the stock available online. I was not convinced they were out of stock, so I did another order a day after, and a couple of days later I got my item through post. So I was out of pocket for the 2nd delivery charge, although contacted them with the information they just said "it's how it is", no apology for selling when no stock, or refund or even offer of refund for postage.
Helpful Report
Posted 1 year ago
Bargain boots and speedy delivery. Only their systems and communications are lagging.
Helpful Report
Posted 2 years ago
Good prices
Helpful Report
Posted 2 years ago
Shoeaholics.com is rated 2.10 based on 73 reviews