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The Shoe Garden Reviews

5.0 Rating 341 Reviews

100 %

of reviewers recommend The Shoe Garden

Company Reviews

Product Reviews

5.0

Based on 341 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 20th March 2024

The Shoe Garden 5 star review on 5th February 2024

The Shoe Garden 5 star review on 22nd January 2024

Maryanne Cummins

The Shoe Garden 5 star review on 22nd January 2024

Maryanne Cummins

The Shoe Garden 5 star review on 16th January 2024

Janelle Paterson

The Shoe Garden 5 star review on 18th December 2023

The Shoe Garden 5 star review on 27th October 2023

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited the Shoe Garden today to look for a pair of ankle boots and came away with two gorgeous pairs - we were greeted warmly as usual and everything I liked Carol had in my size - the whole customer service experience is excellent and it's lovely to visit a shop where the owner is so passionate about her business and the wonderful footwear she stocks.”

Posted 1 week ago

I am so appreciative of your kind words, Clare. It was so nice to see you and help you find two pairs of gorgeous boots. Thank you for being such a lovely and loyal customer over so many years. Carolx

Posted 1 week ago

“Thw Shoe Garden is the best shoe store for any woman who has a large shoe size. Rather than being treated like a freak with a problem you are welcomed with open arms. Instead of having one pair of shoes to choose from if you are lucky you can have every shoe in the store! Put simply, it is heaven and Carol is an angel”

Posted 1 week ago

Well, your lovely words made me cry happy tears, Liza! Thank you so much for your amazing review. Carolx

Posted 1 week ago

“This place popped up in my Instagram feed, I had never heard of it before, how exciting to find a place that specialised in larger sizes and at a price point that was not out of this world! So I tentativley ordered my first pair of shoes (having never ordered shoes online before) seeing that the returns policy was generous and fair) and am delighted in them! As I age, I am going for the flat but sparkly or statement shoe where I like a laceup or easy to walk in shoe that works as a work shoe. I will be back and am looking forward to an upcoming Qld work trip so I can visit in person.”

Posted 1 week ago

Oh Susanne, I'm so glad you enjoyed your first Shoe Garden online shopping experience AND that you love your fabulous new shoes. I appreciate your trust in my small business and I look forward to welcoming you in person when you visit. Carolx

Posted 1 week ago

“Always exceptional service at the Shoe Garden. I love my D&J sneakers, love the sparkle and they are the perfect fit, very comfy.”

Posted 2 weeks ago

I so appreciate your kind words, thank you. We aim for exceptional service and I'm so glad you think we achieved that. And yay for your sparkly sneakers ... I'm sure you'll get so many compliments whenever you wear them! Carolx

Posted 2 weeks ago

“Once again I received my very Valerio Conte shoes promptly.”

Posted 3 weeks ago

Great news Esmae. We try hard to get shoes on their way as quickly as possible because we all know how exciting it is to receive shoes! Thanks again. Carolx

Posted 3 weeks ago

“A beautiful shoe store with personalised service and gorgeous stock for shoe sizes 10-12 Au. Carols business also supports the MicroLoan Foundation, an organisation that supports women in Africa with small loans. It's a win for women all round.”

Posted 3 weeks ago

Thank you so very much for you lovely review! I agree: it's definitely a win win when you can find gorgeous shoes AND help empower women in regional Africa. Carolx

Posted 3 weeks ago

“Great shoe style and size choices. Reasonably priced and fast delivery.”

Posted 3 weeks ago

I so appreciate your kind review, Heather. Thanks so much for shopping at The Shoe Garden and we look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 3 weeks ago

“I'm so thrilled to have found the shoe garden! It's hard having large wide feet to find attractive shoes. My rainbow runners 🌈 arrived in super quick time and I love them. They were beautifully packaged and came with a little treat on top of everything else... will definitely be shopping here for my future purchases! ⭐️⭐️⭐️⭐️⭐️”

Posted 4 weeks ago

We are thrilled you have found us, too, Janine! Those rainbow runners are glorious. Thank you for your beautiful review and we look forward to helping you find something else gorgeous and that fits you well. Carolx

Posted 4 weeks ago

“I've struggled all my life to find long stylish shoes. I'm 51 in August & so excited to discover The Shoe Garden... Great selection, great service & a personal touch gift wrapping... So grateful Carol, thank you...🤗🥂”

Posted 4 weeks ago

Yay! I'm so glad you've discovered us, Jennifer. Thank you for your lovely feedback. And you've very welcome! Carolx

Posted 4 weeks ago

“Bye bye, dull sneakers from the men's section. Hello, flame red long suede boots! Carol knows the seize of my feet by now and advises me about the size of a particular brand. But one day I will visit the shop and feel like a child in a candy store.”

Posted 1 month ago

Petra! You made me smile and laugh out loud in delight reading your beautiful words. I'm soooo glad you love your flame red long boots! And we look forward to welcoming you to The Shoe Garden in person one day. Carolx

Posted 1 month ago

“Very thankful to this shop in qld helping us to look elegant with elegant and stylish shoes every time”

Posted 1 month ago

It is our absolute pleasure, Ola! I'm so glad you have found us and enjoy our range. Your kind support is so appreciated. Carolx

Posted 1 month ago

“So exciting to find a store that has beautiful shoes for those of us blessed with big flippers! Boots arrived packaged so beautifully!”

Posted 1 month ago

We're so happy you found The Shoe Garden, Dawn. We loook forward to helping you find more gorgeous shoes for your beautiful, long feet! Samx

Posted 1 month ago

“Beautiful shoes, a lovely owner, and fabulous service. Every pair of shoes is sized accurately unlike most other outlets.”

Posted 1 month ago

You've made my day, Dianne! Thank you for your beautiful feedback. Carolx

Posted 1 month ago

“The shoes are lovely, unfortunately too long. After a quick call with Carol they're on their way back and smaller size will be sent. A pleasure to buy from this company.”

Posted 1 month ago

Oh, thanks so much Patricia and I'm so glad we could organise a swap for you. They'll be on their way to you soon. Carolx

Posted 1 month ago

“I love telling people where I get my shoes from, as I always get asked, and lots of compliments!! Once again, I’m a very very happy customer thanks to Carol 💕”

The Shoe Garden 5 star review on 20th March 2024

Posted 1 month ago

Yay! I love that Wendy! It's about time our beautiful long shoes were complimented. Thanks for the lovely feedback. Carolx

Posted 1 month ago

“Great service, customised communication and beautiful packaging. So much care is shown to customers of the Shoe Garden. Highly recommended for ladies with large feet!”

Posted 2 months ago

You've made my day, Christine! Thank you so much for your lovely review. Carolx

Posted 2 months ago

“Brilliant service quick delivery and tracking number supplied so you know when parcel coming”

Posted 2 months ago

We're so glad you were happy with our service, Mavis. That makes us happy, too! - Samx

Posted 2 months ago

“The Shoe Garden is my go to shop for all of my shoes. Carol gives accurate informatoin on the shoe widths/lengths etc and I have never had a pair that didnt fit my feet. It's so much easier shoping at the Shoe Garden, than going to shops and being diappointed they don't carry your shoe size.”

Posted 2 months ago

I was so chuffed to read your lovely review, Sandie. I am so proud to be your go-to shop and happy that our sizing information and descriptions are helpful. Carolx

Posted 2 months ago

“Hi Carol I struggle to find shoes in my size ,after buying a pair from you it has be world changing for me . The service excellent and delivery time exceptional. Thank you so much”

Posted 2 months ago

Oh Clare, you took my breath away with your kind words. I am so happy you found me and that your world now includes gorgeous shoes that fit your long feet. Carolx

Posted 2 months ago

“I loved every shoes I purchased and it’s absolutely fit me well and it’s comfortable. They are the best .”

Posted 3 months ago

Woohooo! That makes me so happy to hear, Wakesa. Thank you so, so much for your kind words. Carolx

Posted 3 months ago

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The Shoe Garden is rated 5.0 based on 341 reviews