Sheargold Pianos Reviews

4.67 Rating 83 Reviews

93 %

of reviewers recommend Sheargold Pianos

Company Reviews

Metrics

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Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01932 866577

Location:

162 Anyards Road

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent advice and good range of pianos to try.”

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Posted 2 weeks ago

“We bought an electric piano from Sheargold. We went to their showroom in cobham which had a good range of electric pianos. The sales person who we saw was very knowledgable and not pushy at all. All in all a good experience.”

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Posted 3 weeks ago

“Very helpful and informative. Bought the perfect piano within our budget.”

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Posted 3 weeks ago

“Bought a piano stool (which are kinda pricey) and other ancillary items. There was a sizeable scratch on one of the legs of the piano stool. Tried to contact Sheargold to ask what they could do about this (maybe a modest partial refund or the offer to replace) and they completely ghosted me. Kinda rude. Wouldn't recommend, please don't waste your time with these people.”

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Posted 5 months ago

“Excellent service, polite, prompt and a great quality digital piano!”

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Posted 10 months ago

“Great service, managed a safe and informative visit to select digital piano. Ruud was very helpful. Piano available earlier than expected, efficiently delivered. The Kawai CA99 sounds great, has lots of features and feels quite close to an acoustic piano. Thank you Sheargolds!”

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Posted 10 months ago

“Very happy with service, response and delivery”

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Posted 10 months ago

“Very pleased! Excellent staff. Super piano 🎹 Good price”

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Posted 10 months ago

“Just bought piano No. 3 . Well done guys, trading for so many years and still no.1 and the most competitive ❤️”

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Posted 1 year ago

“Good advice plus efficient service and delivery”

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Posted 1 year ago

“I had a great smooth purchase experience with Antony and Ruud. And the nice delivery guys. Before I spent money I went there 3-5 times As well as 8 -10 calls and 18 -25 emails. I am not the easiest customer. They are extremely patient and honest with professional knowledge. the 15 years warranty is great. I didn’t feel any cold hard sale at all. it was all very down to earth, relaxed and very pleasant. The delivery was 1 month earlier than estimated date which I Can’t be happier. Delivery guys are just as nice as John Lewis standard. No drama. Relaxed & fun experience. And beautiful pianos in all price ranges.”

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Posted 1 year ago

“Very good service from start to finish.”

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Posted 1 year ago

“I’m very happy with my piano and the delivery service; delivery was as scheduled. The piano was taken apart in order to go up a narrow staircase. It was assembled and set up fully before they left. Knowledgeably and friendly service together with quick delivery.”

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Posted 1 year ago

“From the time we stepped into Sheargold and to the time we played our piano in the house, the service was professional, friendly, and low-pressure. Recommended indeed!”

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Posted 1 year ago

“when i went to the showroom i was met by a friendly salesman, i told him i was interested in a silent upright piano. He was very patient and explained all the options open to me. I was so impressed i went ahead and ordered one.”

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Posted 1 year ago

“Super advice and service from Anthony. Cannot recommend highly enough.”

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Posted 1 year ago

“Very professional and friendly service. I would highly recommend. The piano was delivered very quickly and easily.”

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Posted 1 year ago

“I ordered on a Monday and had my new Kawai digital piano by Thursday of the same week. Efficient service and excellent delivery with 2 friendly removal men who took great care to bring the piano in safely. Prior to choosing the piano I had several chats with Mr Sheargold who was helpful and informative. He led me to consider a different option to the one I originally had in mind and I have no regrets as this piano is wonderful. I am glad I stumbled on the Sheargold website by accident!”

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Posted 1 year ago

“It was such a pleasure to buy a piano (digital) from this company for our son and his family in Birmingham. From the visit for choosing ('thank you', Ruud) through to delivery I can't fault this company. I hope that our son will progress to a 'proper' piano (my bias) and would return to Sheargold without hesitation. Thank you”

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Posted 1 year ago

“Great welcome and customer service, informal yet knowledgeable. Very happy with the piano I bought! Got a brand new stool too..”

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Posted 1 year ago

Sheargold Pianos is rated 4.67 based on 83 reviews