Scotby Cycles Reviews

4.90 Rating 785 Reviews
98% of reviewers recommend Scotby Cycles
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01228 546 931


Church Street, Caldewgate

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
"brilliant service. no nonsense returns. polite staff. competitive prices . BRAVO"
Posted 5 months ago
"Really impressed with the communication from start to finish of my order. Plus they had the shoes I wanted that were out of stock everywhere else!"
Posted 6 months ago
"Recently bought a pair of Five Ten Impact pros from Scotbys, looked around various online shops beforehand and found that Scotbys had a nice deal on with the lowest price I could find plus an extra discount. Snapped them up quickly for around £90 and received the shoes around 2 days later, the customer service was great. Although I didn't need to contact Scotbys I was kept up to date via email until my order was received. If you're a keen mountain biker I would also recommended the Impact pros, these guys stick like @$% and fit perfect. I went for a half a size lower than my normal shoe size as per Scotbys recommended sizing, very glad I did as these are perfect could and been a bit loose in my normal size."
Posted 7 months ago
"I had .to pay to send it back?"
Posted 3 weeks ago
Hi Keith,

Sorry to read your 2-star review.

We do offer free Royal Mail Tracked 48 returns labels for applicable orders (clothing, accessories etc..) which you can use to return your item(s) via any Post Office branch free of charge.

Best regards
Scotby Cycles
Posted 3 weeks ago
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Speed of Delivery
"i ordered a top via e bay, but received the wrong top. Currently waiting for a refund"
Posted 3 years ago
Sorry to hear about this, I can see that we have received your top today and as requested asked eBay to refund you in full.
Sorry for any inconvenience.
Best regards
Posted 3 years ago
Scotby Cycles is rated 4.90 based on 785 reviews