Hi, sorry to hear that. When your item is dispatched you get an email with your tracking number and a quick link to check the progress.
If you've not already done so I strongly suggest you contact our customer service team on 01273 358939, email@example.com or any of our social pages. We'll get this resolved for you if it hasn't already.
Posted 2 years ago
Hi, writing a reply gave us your email address so I was pleased to be able to check your order to see it has been received. The item journey says this was dispatched next working day and delivery attempted the day after that. XSorry you weren't in for it, but glad you have it now.