Samuel Windsor Reviews

3.41 Rating 29 Reviews
59 %
of reviewers recommend Samuel Windsor
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0871 911 7044



Unit 6, Industrial Estate

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Terrible, terrible quality fabric used in moleskin trousers. Its going bald after 3 days ordinary use. They look 3 years old. If you pinch the fabric bits come off. The returns department are very difficult to deal with too. You have been warned!
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Posted 1 month ago
Paid the extra money to get my shoes delivered but was not going to arrive in time, so i cancelled the order as the customer service is ridiculous, they all sound like they are depressed and dont want to be there (its not our fault its hermes fault
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Posted 2 months ago
Returned goods that were not suitable Waited for refund but did not receive it after 10 days very disappointed will never use Samuel Windsor again Other customers take note
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Posted 3 months ago
Poor service item not dispatched for next day delivery when extra was charged, staff that just say it’s not my fault
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Posted 4 months ago
Okay if you don't have a problem, but their Customer Service is very very poor!
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Posted 1 year ago
My order was for two pairs of shoes for two persons one pair size 8.5 and one pair size 9 When the order arrived both pairs were 9 but only one was correct the tan deck shoes the other pair size 9 instead of size 8.5 were black loafers The loafers are not even shown in the sale catalogue Very disappointing
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Posted 1 year ago
I loved this company, high quality services, standard products the best. Delivery excellent. Happy customer Michalina
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Posted 1 year ago
Poor Service, shoes were worn out in a matter of days, returned under the 30day policy and they refunded me less than what I had originally paid. Another rip off company please be aware!!!
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Posted 4 years ago
I have bought items from Samuel Windsor on a number of occasions, and been happy with the service and quality of the products. However I placed an order in early November which has not been delivered. I live in Portugal and have not had any non-deliveries before. Samuel Windsor have refused a refund for non-delivery, and I will not use them again!
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Posted 4 years ago
Samuel Windsor is rated 3.41 based on 29 reviews