Sams Electrical Superstore Reviews

1.00 Rating 4 Reviews
0% of reviewers recommend Sams Electrical Superstore
405 Review Views (past 24 hours)
2PM - 4PM
41 Review Views
4PM - 6PM
37 Review Views
6PM - 8PM
39 Review Views
8PM - 10PM
60 Review Views
10PM - 12AM
43 Review Views
12AM - 2AM
0 Review Views
2AM - 4AM
0 Review Views
4AM - 6AM
59 Review Views
6AM - 8AM
18 Review Views
8AM - 10AM
46 Review Views
10AM - 12PM
43 Review Views
12PM - 2PM
19 Review Views
2PM
2PM
Visit Website

Phone:
028 9182 1991

Location:
35 Regent Street

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Sams Electrical Superstore made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Hi its me again I don't know the person that reads these reviews but can you tell me if I'm getting the fridge freezer that I ordered on the 14th march you've got my phone number and my email address it only takes a minute to ring I've paid for it.if I'm not just ring me and give me my MONEY BACK???? ;"
Posted 1 year ago
Are you Sams Electrical Superstore? Gain access to your dashboard so you can reply to this review. Free Access
"Hi I ordered an american fridge freezer on 14th march still waiting EMAIL them 5 times rang them a load of times no answer and no replay ??"
Posted 1 year ago
"I ordered and paid for a Hotpoint built in double oven DH53KS. After 6 Days no reply or delivery date other than the Order. I called at 10,40 yep - we will call back - no, then 12.15 same thing - Turns out cooker no longer made but still on the web site. Called again at 13.50. (Spoke to Connagh at 10.40 and 13.50, Will at 12.15). Connagh DID call me back at 14,00 and say he was sorry I had such a poor experience and they would credit my account back. I will wait and see...."
Posted 1 year ago
"I ordered a fridge freezer that I was told was in their warehouse and would be delivered in a few days. Then they rang to apologise, they'd made a mistake and it would be much longer, so I cancelled and got it elsewhere, delivered the next day for only a few pounds more. However, getting a refund from Sam's took three phone calls over 9 days - not acceptable at all, the refund should have been processed the day I cancelled."
Posted 2 years ago
Hi there,

First, let me apologise again.

Our Stock System showed that he item you ordered was In Stock. However, when our warehouse guys went to get it from our warehouse, it became clear that our stock system was in error. They contacted us and we then contacted you, straight away, as soon as we knew. We always keep our customers up to date with their order.

I have had a look and see that the refund, was, processed on the day that we cancelled the order. Depending in who you bank with, it can take approx 5 working days for the funds to appear in your account. I'm not sure why it took longer for you, but I can see that we processed things at our end, on the day the order was cancelled.

Again, let me offer my apologies, we have taken steps to avoid this happen again - we have carried out an online stock take.

Kind Regards,

John
Posted 2 years ago
Sams Electrical Superstore is rated 1.00 based on 4 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support