4.73 Rating 3,901 Reviews
97% of reviewers recommend

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"Alan was polite and a Very good telephone manner"
Posted 11 hours ago
Visit Website
"Good price easy to use Website"
Posted 1 day ago
"Professional and prompt service"
Posted 1 day ago
"It’s hard to argue with a 5* rating from defaqto-very simple comprehensive policies and peace of mind"
Posted 3 days ago
"Easy to set up, good price and good cover."
Posted 4 days ago
"Amazing price thanks. Already thinking of upgrading to other services apart from my boiler"
Posted 6 days ago
"Very quick and easy to set up my policy, and excellent price, very happy with the service"
Posted 1 week ago
"Easy to set up an account. Cheap too."
Posted 1 week ago
"Good service . Thank you"
Posted 1 week ago
"Great value for money and reasonable prices for insurance."
Posted 2 weeks ago
Posted 2 weeks ago
"Found it really easy to set up"
Posted 2 weeks ago
"Very easy to set up all my appliances in one place"
Posted 2 weeks ago
"Easy to use, alot of helpful pointers and reminders and everything is so clear to find! Makes it so much easier to do things! Thankyou!"
Posted 2 weeks ago
"When my current supplier hiked my price by £120 I did a search and found Row. Not having heard of them before I read everything carefully and they provided a better service at a more affordable price. When I had a query they got back to me within a day to sort it out. Customer service at its best"
Posted 2 weeks ago
"Great guy whom took my call it was just in response too a txt i got too contact them..was a bit worried at first but they guy put me at ease was just too check details were correct etc . He also said in the future the company might be doing broadband.. Nice guy well clued up Credit too your team"
Posted 2 weeks ago
"So far so good."
Posted 3 weeks ago
"Good insurance"
Posted 3 weeks ago
"Good service"
Posted 3 weeks ago is rated 4.73 based on 3,901 reviews

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Alice, Customer Support