4.73 Rating 3,863 Reviews
97% of reviewers recommend

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"Took only 4 minutes to complete a landlords insurance policy. Minimal info required unlike some other companies. Comprehensive cover with simple choices."
Posted 1 month ago
"This was so easy to work with and simple sort out with very helpful to use."
Posted 1 month ago
"Phone call to update insurances. Alan was polite, pleasant and helpful."
Posted 1 month ago
"Excellent value for money."
Posted 1 month ago
"Really good value for money"
Posted 1 month ago
"Best insurance company"
Posted 1 month ago
"Very polite and clear. Perfect experience"
Posted 1 month ago
"Very happy so far"
Posted 1 month ago
"Very good website and easy to use, really good quote which I accepted."
Posted 1 month ago
"Excellent. Wait times for a response to call was very short. Refreshing."
Posted 1 month ago
"Thanks for updating my boiler cover."
Posted 1 month ago
"Quick and easy to arrange, and prices are very reasonable."
Posted 1 month ago
"Friendly and helpful service from Danielle!"
Posted 1 month ago
"Danielle was very curtious,friendly and well mannered ."
Posted 1 month ago
"I joined up with and also spoken on the phone very helpful not had to claim yet but hopefully as helpful when I need to claim it will be as easy"
Posted 1 month ago
"Very helpful very poilite shame all the other staff were like that ."
Posted 1 month ago
"very easy set up"
Posted 1 month ago
"Fantastic service"
Posted 1 month ago
"Well I've only just started with Row, and so far so good."
Posted 1 month ago is rated 4.73 based on 3,863 reviews

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