Solutions Overview Learn about Reviews.co.uk solutions Company Reviews Past customers reviews build trust in your company Product Reviews Increase conversion & sell more with product reviews Local Reviews Gain control over your local reviews and reputation
Features Google Seller Ratings Get the competitive edge with Seller Ratings Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits SMS Reviews Improve review conversion with SMS reviews Review Photos Increase trust and customer engagement Reviews Adverts Boost brand awareness and re-engage shoppers Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
Resources Blog Latest news & tips about reviews Downloads Library of PDFs including guides & case studies Support Center Guides on integration, collecting & publishing reviews.
Plans Login Get Started for Free Are you a business? Click Here
Get Started for FREE

Solutions

Features

Resources

Our Company

FakroGB Reviews

3.63 Rating 8 Reviews
50% of reviewers recommend FakroGB
Company Reviews Product Reviews
Are you a business owner?
See Business Solutions
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Marek Malak
Verified Buyer
"BEWARE! FAKRO windows may not come as per photographic image. I bought a roof window which arrived to me with two essential parts missing, which on the photo was included. I was told by FAKRO representative, that an image next to the quote is only for illustrative purposes and is not what you will eventually get. Therefore, don't be surprised if the window you are looking at, has the glazing or the handle but when delivered to you has missed a part or two. FAKRO representative wrote to me: "the image you’re referring to is an example image of what the window would look like when installed into a roof" Right now I am puzzled what to do because I received window different to the one I choose. I have an option of returning the goods but for the cost of 25% of the value of the purchase."
Helpful Report
Posted 6 months ago
Hi Mr Malak.

We're sorry to hear about your dissatisfaction, and we have tried to explain that the image you're referring to is to illustrate how the window looks when installed with the correct flashing. The first and main image for our products show uninstalled components and represent accurately what will be delivered. We believe its quite clear on our websites when flashings are required to complete an installation, and that flashings are required in order to validate any warranty. Please feel free to contact us directly is you have any more concerns or questions and we will do our very best to assist wherever we can.

Digital Manager - FakroGB
Posted 6 months ago
Robin Marsh
Verified Buyer
"Placing my order was fine. Logging on to my account after palcing the order was problematic."
Helpful Report
Posted 7 months ago
Barry Kingsman
Verified Buyer
"Original telephone enquiry handled extremely well. Order placed with a reference to 3-5 working days, arrived within 48 hrs, excellent service, well packed with clear instructions on unpacking. Although pictorial fitting instructions took a while to get my head round, it fitted well, with a bit of a struggle for one person, but manageable safely. Only criticism is the fixing of the initial screws through the brackets, it's very awkward if you use a modest sized drill/driver. All in all a first class product, with excellent service. Looking forward to safe, easy loft access."
Helpful Report
Posted 7 months ago
Vicky Bridgewater
Verified Buyer
"Easy to order and my purchase arrived promptly"
Helpful Report
Posted 7 months ago
Paul Lineker
Verified Buyer
"A good window but I would have hoped for a faster order to delivery time. Pre-sale support was very good. Fitting instructions were a little ambiguous and didn't match the actual structure of my roof."
Helpful Report
Posted 7 months ago
Emma Pickett
Verified Buyer
"Very poor delivery experience and quality of blind not at all worth the money. Barely fit properly"
Helpful Report
Posted 7 months ago
Hi Emma.

Really sorry to hear you had problems with your blind. Please feel free to call us if we can help on 01283 554755 or you can email directly to sales@fakrogb.com any time.

Fakro GB Digital Team
Posted 7 months ago
Ann Chown
Verified Buyer
"The blinds fit perfectly and are easy to fit. Loved the colour - an acid green which goes well with our black grey and white bathroom!"
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
"Excellent"
Helpful Report
Posted 7 months ago
FakroGB is rated 3.63 based on 8 reviews
Our Company
Business Solutions Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support