Name: Roof Windows 4 You
Rating: 4.31

Merchant Metrics


Shipping & Delivery
delivery methods	Courier
Customer Service
communication channels	Live Chat, Telephone, Email
queries resolved in	Under an hour

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and efficient. Will use again.”

Helpful Report

Posted 7 months ago

“Excellent service & very helpful staff run me through whole process”

Helpful Report

Posted 8 months ago

“The Fakro Sales people were not very knowledgeable about the products, the so-called partners are not interested in selling the product, the installation instructions take a lot of deciphering.”

Helpful Report

Posted 8 months ago

“Rubbish description of product, terrible wait and delivery condition. Abysmal policies that make returns impossible and bordering on illegal in conjunction with the poor description.”

Helpful Report

Posted 8 months ago

“good service”

Helpful Report

Posted 8 months ago

“Order and delivery went smoothly. I think the website could be a bit more helpful with the sizes required for the blind though.”

Helpful Report

Posted 8 months ago

“Item arrived very quickly, in good condition, well package and easy to install. Will definitely use you again”

Helpful Report

Posted 8 months ago

“Great service, picked up items in hours”

Helpful Report

Posted 8 months ago

“One of my blinds arrived pierced. I complained, but never received a response. The blinds were extremely difficult to fit, 1 full day for each. I will never buy these again if i have a choice.”

Helpful Report

Posted 8 months ago

Hi Tania,

Thank you for bringing this to our attention, we have now flagged this with our Customer Service department and they are investigating it. We have also sent you a private reply with an alternative email address to send it to.

Kind Regards,
RW4Y

Posted 8 months ago

“Supplied the correct blind at a good price....1 star deducted as wasn't informed of a delay in delivery...was only told of this when I contacted company to find out where order was!”

Helpful Report

Posted 8 months ago

“I purchased a blind for our roof window: https://www.roofwindows4you.co.uk/prod/arf-colour-group-ii-manual-blackout-roller-blind-in-053”

Helpful Report

Posted 8 months ago

“Good range of products, good quality and goodservice”

Helpful Report

Posted 8 months ago

“I was considering buying windows for a while but want sure which ones or what else I would need. Chat agent answered all questions and helped me to choose the windows I wanted. Very good service”

Helpful Report

Posted 8 months ago

“Prompt delivery after ordering. Quality product. Good after sales service for additional enquiries that I had.”

Helpful Report

Posted 8 months ago

“Fabulous service- highly recommend”

Helpful Report

Posted 8 months ago

“Please online support and advise to get the right blinds in first attempt. Was looking for blinds to fit Fakro windows for ages. Glad I got support from Roof Windows 4 You”