Rockcity Reviews

Name: Rockcity
Address: Hawthorn Avenue, Hull
Rating: 4.83

4.8 Rating 120 Reviews

97 %

of reviewers recommend Rockcity

Company Reviews

Questions

Metrics

4.8

Based on 120 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01482223030

Email:

happiness@rockcity.co.uk

Location:

Hawthorn Avenue
Hull
HU3 5GL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived promptly and in good condition and the sizing details available on the Website made sure that it also fitted on arrival.”

Helpful Report

Posted 5 years ago

Hi Janet, thank you for the great review! We're glad to hear we were able to help you find the perfect fit for your new shoes!

Posted 5 years ago

“Quick delivery, good product”

Helpful Report

Posted 5 years ago

Thanks for the review Charlotte, we're glad to hear you've had a great experience with us at Rockcity.

Posted 5 years ago

“Good selection of products, lovely environment for climbing with plenty of bouldering and roped walls, and a coffee shop onsite too.”

Helpful Report

Posted 5 years ago

Our team are very happy to read your great review, thank you!

Posted 5 years ago

“Very good service and they had the exact old school Vans that my daughter wanted and they arrived very quickly.”

Helpful Report

Posted 5 years ago

Hi Dawn, thanks for leaving a review. We glad to hear we could provide a unique pair of Vans for you!

Posted 5 years ago

“good delivery and high quality t shirt”

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Posted 5 years ago

Hi Daniel thank you for the review! We hope the new t-shirt is styling well!

Posted 5 years ago

“Speedy service. Would wholly recommend”

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Posted 5 years ago

Hi Michael, thank you for the review! Our team work hard to ensure deliveries are processed as quickly as possible.

Posted 5 years ago

“Excellent service and products.”

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Posted 5 years ago

“Ordered vouchers came on time.”

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Posted 5 years ago

“excellent quick and painless”

Helpful Report

Posted 5 years ago

Thank you for your review Elaine. We're glad to hear you've had a great experience with us at Rockcity!

Posted 5 years ago

“Love my jacket.. great range of Patagonia in the shop!”

Helpful Report

Posted 5 years ago

Hi Ray! Thank you for leaving us a review! Our Patagonia jackets are fantastic, especially for the weather this time of year. Enjoy!

Posted 5 years ago

“Fast shipping and good deals!”

Helpful Report

Posted 5 years ago

Thanks for the review! We hope you enjoy your new items 😄

Posted 5 years ago

“Bought Organic chalk bag from Matt, sold on the fact each bag was made unique. Loads of different colour combos to choose from and super happy with final product.”

Helpful Report

Posted 5 years ago

Thank you for the review! We love our new stock of organic chalk bags. No two bags are the same which keeps each style unique! A great product for sure.

Posted 5 years ago

“Very helpful, and knowledgeable staff. Climb there every week and always have a great time!”

Helpful Report

Posted 5 years ago

“Fantastic place! Lovely staff. Very customer focused!”

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Posted 5 years ago

Hi Oliver, we really appreciate the review! Our friendly team are thrilled to hear they have another happy customer, thank you!

Posted 5 years ago

“Staff we’re very helpful when trying to find the right harness”

Helpful Report

Posted 5 years ago

Hi Adam, thank you for the review! Our staff are always on hand and happy to help. We hope your enjoy your comfy new harness!

Posted 5 years ago

“Fantastic customer serivce from Harry and Matt, both were extremely friendly and helpful in helping us pick the right shoes and equipment. Can not fault anything at all!”

Helpful Report

Posted 5 years ago

Hi Emily! Thank you for the lovely review! Harry and Matt are overjoyed, we hope you enjoy your new shoes!

Posted 5 years ago

“Great service. No faults.”

Helpful Report

Posted 5 years ago

Thank you for leaving a review Max! Our friendly team at Rockcity work hard to provide an amazing service to all of our customers!

Posted 5 years ago

“Fantastic service good value excellent delivery service”

Helpful Report

Posted 5 years ago

We appreciate the review! We're happy to hear you've had a great experience with us at Rockcity!

Posted 5 years ago

“Fantastic service , very pleased, will definately use again .”

Helpful Report

Posted 5 years ago

Hi Jeanette, thank you for reviewing us! Our team at Rockcity look forward to assisting you next time!

Posted 5 years ago

“The staff are always super polite and helpful and the venue is always spotless and welcoming.”

Helpful Report

Posted 5 years ago

Thank you for the review Eve! Our team at Rockcity are overjoyed reading your review, we work hard to keep the whole centre in top condition.

Posted 5 years ago

Rockcity is rated 4.8 based on 120 reviews