Renparts Reviews

3.05 Rating 37 Reviews
49 %
of reviewers recommend Renparts
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 73%
Customer Service
communication channels
Telephone, Email

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Car part finally delivered a full three weeks after we ordered it. Turns out it wasn’t sent out for two weeks and then misaddressed into the bargain. Had to chase it up many, many times each time the parcel would be with us in “2 – 3 days” until that changed to “confirmed for delivery tomorrow” Took five phone calls (over the course of a full day) to office manageress to get the parcel tracking so we could follow it up ourselves– only to find our parcel wasn’t handed to the courier until 2 and a half weeks after order was placed. 20 days in we found out the parcel had been wrongly addressed by renparts. Two whole days spent on the phone myself to the courier company to resolve this and then chasing up renparts to get them to take the action required. Situation certainly wasn’t resolved without a lot of work on our part and unhelpful and downright dishonest communication from office manager made an already stressful situation much worse
1 Helpful Report
Posted 1 year ago
Good communication
Helpful Report
Posted 1 year ago
It is impossible to do returne .
Helpful Report
Posted 1 year ago
Renparts is rated 3.05 based on 37 reviews