Renparts Reviews

2.82 Rating 11 Reviews
45% of reviewers recommend Renparts

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11 reviews
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Anonymous
Car part finally delivered a full three weeks after we ordered it. Turns out it wasn’t sent out for two weeks and then misaddressed into the bargain. Had to chase it up many, many times each time the parcel would be with us in “2 – 3 days” until that changed to “confirmed for delivery tomorrow” Took five phone calls (over the course of a full day) to office manageress to get the parcel tracking so we could follow it up ourselves– only to find our parcel wasn’t handed to the courier until 2 and a half weeks after order was placed. 20 days in we found out the parcel had been wrongly addressed by renparts. Two whole days spent on the phone myself to the courier company to resolve this and then chasing up renparts to get them to take the action required. Situation certainly wasn’t resolved without a lot of work on our part and unhelpful and downright dishonest communication from office manager made an already stressful situation much worse

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"Car part finally delivered a full three weeks after we ordered it. Turns out it wasn’t sent out for two weeks and then misaddressed into the bargain. Had to chase it up many, many times each time the parcel would be with us in “2 – 3 days” until that changed to “confirmed for delivery tomorrow” Took five phone calls (over the course of a full day) to office manageress to get the parcel tracking so we could follow it up ourselves– only to find our parcel wasn’t handed to the courier until 2 and a half weeks after order was placed. 20 days in we found out the parcel had been wrongly addressed by renparts. Two whole days spent on the phone myself to the courier company to resolve this and then chasing up renparts to get them to take the action required. Situation certainly wasn’t resolved without a lot of work on our part and unhelpful and downright dishonest communication from office manager made an already stressful situation much worse"
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Posted 4 weeks ago
"Good communication"
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Posted 2 months ago
"Good communication"
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Posted 2 months ago
"Very unreasonable"
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Posted 2 months ago
"It is impossible to do returne ."
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Posted 2 months ago
"Bad experience........"
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Posted 2 months ago
"Renparts replaced an engine and turbo with an unreliable reconditioned engine and turbo in our Suzuki which resulted in numerous trips back to Renpart to rectify the problems they’d caused. I can’t recommend Renparts for any mechanical work. Possibly even parts as they used a cheap Chinese alternative which caused an oil leak, followed by another trip to Renparts. Unreliable, unsafe (engine failed on the motorway twice) = buy with extreme caution."
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Posted 3 months ago
"ORDERED A HEADLIGHT £170 ON THE 20/12/2017 SAID I WOULD HAVE IT IN 2 TO 3 DAYS NOTHING! ITS NOW THE 29/12/2017 STILL NOTHING NO REFUND NO VEHICLE OVER XMAS OR NEW YEAR!. TERRIBLE SERVICED!"
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Posted 3 months ago
"very efficient, great customer service. would not hesitate to use again. many thanks!"
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Posted 4 months ago
Robin Northern Ireland
Verified Reviewer
"KAT in customer services very helpful and I'm very pleased with product"
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Posted 4 months ago
Anonymous
"Quick service, great part, car back on the road ?"
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Posted 8 months ago
Renparts is rated 2.82 based on 11 reviews