Redfoot Shoes Insights

Redfoot Shoes have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

 

B-
Happiness Grade
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Phone
01706871410

Email:
help@redfootshoes.com

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A

Price - Excellent

90.63%
Industry Average
" Good quality, hard wearing shoes and excellent price. Speedy delivery too in time for school. My son is very happy with them. "
- Tracy Vallance
" Great service, great shoes., great price. Would recommend. "
- Karen Morgan
" quality looks very good. great price. "
- Mr mark mutrie
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A-

Delivery - Fast

82.14%
Industry Average
" Bought a pair of shoes Sunday, delivered Wednesday! Plus free delivery. For 20 quid they are comfortable and look great. Could have cost a lot more on the high street. Bish bosh. "
- Dave
" Good quality, hard wearing shoes and excellent price. Speedy delivery too in time for school. My son is very happy with them. "
- Tracy Vallance
" Great shoes at a great price with super-fast delivery. "
- Tony Nicholson
F

Refunds - Difficult

20.00%
Industry Average
" I returned the item which I was refunded, but nothing for the failed 24hr postage costs after it turned into a 48hr postal service. "
- William MCWILLIAM
" Delivery was quick but shoes were too tight. Returned over a week ago. Still waiting for refund. "
- Linda Godleman
" I therefore sent them back for a refund (which you have to pay for shipping, it's very subtle somewhere on their website). "
- Anonymous
A
94.12%
Industry Average
" Impressive service. Shoes arrived 48 hours after I ordered them on line. A bit different design from what it was illustrated though, but very good quality. Totally satisfied. "
- Evan Vasiliadis
" great service "
- anthony earl
" Great service, great shoes., great price. Would recommend. "
- Karen Morgan

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Alice, Customer Support