“All logistics were expertly organized, on-time and local agents were friendly and courteous. Accommodations were excellent. We needed the assistance of our Real Africa representative
to help deal with an issue that came up during the trip. One call from him to the local agent immediately resolved the issue. Trip overall met, and exceeded, our expectations.”
“A professional and personal service from the outset - many thanks Paul! We had a really wonderful experience in Rwanda and Kenya and would highly recommend Paul at Real Africa to anyone wanting a special holiday.”
“This is our third trip with Real Africa and they have all been amazing. The itineraries are always spot on with beautiful accommodation in every location we have been to. Paul always is happy, courteous and extremely helpful and queries are answered very quickly. I would not travel to Africa with any other company as I feel we can completely trust Real Africa to organise us a brilliant holiday.”
“Paul listened to and took time to understand our hopes and requirements & was extremely helpful in putting together our holiday plans & hotels. He ensured that everything was precisely to our liking & agreement before finalising our itinerary. The smallest detail or query that we had was never a problem to him, nothing was too much trouble, this made the planning as much a part of the enjoyment as the trip.
We would have no hesitation in using Real Africa again in the future or in recommending the service to anyone thinking of going to Africa.”
“Last week was our third trip organised by Real Africa. We have found the organisation, attention to detail and advice beyond reproach.
We have no hesitation in dealing with Real Africa again and would highly recomend their services to friends and colleagues.”
“We suggested key things we wanted to do on our trip and Real Africa made suggestions, planned everything and we didn't have to worry about anything. We could incorporate as many things as we wanted and they would accommodate it into our trip.”
“If you have a vision of a dream holiday in Africa, Paul at Real Africa can make that dream become reality. We have just returned from a family holiday in Kenya & Zanzibar. Our safari,s in Kenya were amazing, balloon & bush champagne breaky second to none worth every penny. Girraffe Manor WOW. All accommodation first class. The sea Cliff resort in Zanzibar, is out of this world, and ideal to relax after the bush. Thankyou Paul for helping us live the dream, you did us proud, and our hearts will hold these wonderful memories for ever.”
“This was the second holiday that we had booked with Real Africa - Botswana / Zimbabwe last year and Rwanda and the Gorillas this year. On both occasions Paul H-F's dealing with our enquiry has been exemplary - courteous, efficient and timely, and his quotes have represented good value. The agreed itineraries for both trips exceeded our expectations and the "ground agents" used by Real Africa could not have been more helpful.
We have no hesitation in recommending Real Africa as being a first class company for handling your African holiday requirements, and we will be using them again.”
“Thank you so much for planning our trip – we had a truly wonderful holiday and all thoroughly enjoyed it. The safari part was excellent – we were lucky enough to see the Big 5 and much more – I think every animal possible, which was great. Abuu, our Albatross driver/guide, was excellent and should be highly recommended! A really nice, friendly guy who knows the parks really well and is very knowledgeable on all of the animals, plants and culture of Tanzania, which we enjoyed and found very interesting. The Sopa Lodges were all really good and as expected – clean, comfortable rooms, great staff – all helpful and friendly – and some lovely African entertainment with singing, dancing etc! Food at the Lodges was also a good standard, as were the picnic boxes on safari.
You planned an amazing trip for us, so thanks again for all your hard work in putting it together for us – I will certainly recommend Real Africa to anyone who would like a similar holiday.”
“Paul has been outstanding from the start when we were beginning to plan our honeymoon. He listened to our requests and came up with the most incredible and unforgettable experiences and accommodation. We would and have highly recommended Real Africa, we can't thank Paul enough for booking and planning our special trip, it was the honeymoon of our dreams.
Thank you so much we really did have so many breathtaking experiences and it was truly down to your expert planning and organising.
“An awesome holiday to Tanzania and Zanzibar arranged by Real Africa. From our initial enquiry, through the booking process and the holiday itself we were brilliantly supported by Paul, Rob and the Real Africa team. They were more than happy to tailor everything to our needs, make suggestions and be flexible with our changes. The itinerary was excellent and the experience when we got there was fist class. They use a great local operator who could not do enough to assist us. The safari vehicle and driver were excellent and the lodges that were recommended to us were just fantastic. Ditto for Zanzibar. I wholeheartedly recommend Real Africa for any trips to that great continent. Thank you.”
“Provided everything we asked for in terms of itinerary and accommodation in a very expeditious manner when our enquiry was made. Their ground agents in Uganda, Let's Go Travel, were excellent, providing reliable vehicles and two superb driver/guides who made the holiday an unforgettable experience. This our second experience with Real Africa and on both occasions we have come back having achieved the aims of the safari. It is the attention to detail that has made these holidays run like clockwork.”
“Attentive,courteous and helpful staff at Real Africa made booking our safari to Elephant Watch Camp simple. Nothing was too much trouble for Paul, and all our questions whether trivial or not, were answered fully and professionally. We would have no hesitation in booking with them again or recommending them to family and friends.
A 5 star company!!
“After 18 safaris to Africa the main selling point of Real Africa was the use of a personal vehicle, even for only two people, without incurring a large daily surcharge. The longer safari at 12 days (not including flight times) was very competitive pricewise compared with other major tour companies.
The initial quote process and follow up communications were efficient and friendly, We had no issues at all.
The itinerary was comprehensive, but could have been 'tweaked' with hindsight to further enhance what was already a very enjoyable holiday. As it happens, the final lodge was the best we have ever been to. (including beach hotels) a very relaxed way to wind down from safari.
The sub contractor in-country, Albatros Travel, supplied a very experienced driver/guide who had 22 years experience, the vehicle was very well maintained and was fitted with a dc/ac converter so electronic devices could be charged en route with a standard UK socket at each seat station. The vehicle also had a fridge, water was supplied at 1 litre per person per day. The side windows were tinted to prevent sunburn.
We had a follow-up courtesy phone call from Paul Hickey-Fry on our return to exchange positive feedback, a further comprehensive review of the entire holiday will be emailed as soon as we can. A very efficient service, high quality brochures and luggage tags, a very professional company, highly recommended.”
“An excellent experience from booking through to giving feedback on our return. The accommodation choice was excellent covering a range of standards, each of which is appropriate to a Safari, and each of which added to our travel experience. The local company, Albatros, was good and provided a safe and knowledgeable driver / guide and a well maintained vehicle. The National Parks visited produced a variety of game drive experiences. It is a considerable benefit to have a Tour Company that has first hand experience relating to the holiday - Real Africa did!”