Rated People Reviews

Name: Rated People
Rating: 2.38

2.4 Rating 211 Reviews

35 %

of reviewers recommend Rated People

Company Reviews

Questions

Metrics

2.4

Based on 211 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Phone:

0800 953 3002

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Rated People 1 star review on 3rd June 2022

Anonymous

Rated People 5 star review on 2nd August 2020

Keith. Morpeth

Anonymous

Anonymous // 01/01/2019

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“Tom & Sons Home Improvements. Tom was knowledgable, honest, and reliable. I was so impressed that I’ve asked for an additional quote for another job I need doing. I would definitely recommend him. Price and work were totally satisfactory.”

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Posted 3 years ago

“SouthField Joinery! Fantastic work carried out by a professional polite on time team! No fuss no mess these guys are the real deal, composite Decking laid in two days no Moaning just honest work. I would recommend Dave and Rowan any time!”

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Posted 3 years ago

“I recently had a bad experience with a trader and left negative comments and feedback. It seems that Rated People didn't like this and said that it was against their terms etc... To me it looks like negative comments and ratings affects their ability to get new traders to buy jobs from their site so they don't allow this. If a customer has had a good or bad experience they should be free to review accordingly and give an honest opinion. It seems like Rated People only want good reviews so more people use their services and in some cases cowboy and dodgy tradespeople. I will not be using their services again.”

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Posted 3 years ago

“Useless and only favours Trades people I had a dispute with a trade person and left a negative review but the VQ Team remove my review and said I cannot post any bad reviews. The review was well under their policy guidance but still they rejected it. Also, you never receive 3 quotes.. I created three jobs and only received 1 quote for each.. Unhappy user.”

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Posted 3 years ago

“Atrocious customer service. Had new gutters fitted by someone who, I found out later,had stolen a dairy farmer's identity. Terrible job and I need to replace the gutters. Rated People will not speak to me in the phone,only by email and the person who I was dealing with,who wouldn't give their name, told me that the matter is closed. Really difficult to escalate my complaint but I will keep trying.”

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Posted 3 years ago

“Tradesmen or contractors aren't verified and are allowed to scam people even with their invalid email addresses shown on their accounts. Do not use this shameful app. Had to involve police and probably I would have to involve the court too in case I find the scammer. I would probably never see the money I paid the false tradesman on their app. Use other legit apps to search for tradesmen”

Helpful Report

Posted 3 years ago

“They charge silly prices per job and have no interest in refunding that money back when they job poster shows no interest in actually wanting the work done. Robot humans answer the phones at rayed people callcentre and read from a script, constantly repeating the same things about 20 percent limits and never actually helping or acknowledging that ive been sold a bad lead/fake lead. Terrible company, greedy and dishonest.”

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Posted 4 years ago

“Needed a bricklayer urgently as a 2.5m x 1.5m wall was about to collapse. Had 3 person visit my property to provide a quote. KSN Construction quoted a higher price than the other 2 One company gave me a quote on a piece of paper without any details of what they would be doing. KSN, however after some discussion reduced the cost to an amount which was within our budget. They were on time on day 1 and were a friendly pair of lads and kept me informed of their progress until completion. I would recommend then to anybody who requires a bricklayer.”

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Posted 4 years ago

“An absolute scam, do not ever use. The customer services do nothing but refuse to help and carry on charging you for a service that provides literally nothing. I have had to fold up my company due to these uncertain times and Rated People refuse to cancel my subscription (which I have never received a job from in 9months and been paying £72 each month). The government need to look at scam companies like this”

Helpful Report

Posted 4 years ago

“Very poor. Their contractor took down payment, did no work and failed to return down payment. Now gone to court to recover. Rated people did nothing to resolve, even when advised that their contractor was advertised falsely on their site, and clearly had not been checked and verified recently as he had a compulsory winding up order against him.. Despite Rated People being aware of this they continue to promote him.”

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Posted 4 years ago

“Don't use Rated people, suspect leads are fake? Well you're absolutely right, leads are purchased from agencies and the same leads can be found on other similar sites, no one will ever answer and guess what, you won't be refunded either because you'll be told there's a 20% limit. The goal is to make as much money as possible, no one cares about the tradespeople they just care that you pay. Leads are never vetted so honestly its hard to tell whats genuine and what isn't. Also during the corona virus crisis they have been informed to not suspend payments under any circumstances because the business wil collapse...again showing that no one cares about the trades person. I know this as fact as my friend works for them. Poor company poor service...don't waste your pennies on this site”

Helpful Report

Posted 4 years ago

“Found a tradesman off this site. Came round for a quote. Did some tinkering and said everything need to be replaced at £500. Thought it was a bit shady after googling it online. Got a second opinion and had it fixed for £80. Left a negative review based on the above and site admins removed it. What a joke. Like most people I don't mind paying for honest work but don't want to be ripped off either. This site is full of scam artists and they seem to encourage them too.”

Helpful Report

Posted 4 years ago

“Stay away from Rated People if you're a tradesman. I belive 99% of their leads are fake... Customers don't answer phone, mails or messages. How we can do something about this scam?”

Helpful Report

Posted 4 years ago

“If you are looking for a plumber and see the name K.M Plumbing and Heating....keep looking. This is the second time I had called them in. The first job was to refit a downstairs toilet, which was done to such a high standard I thought I would be safe to use them again. They recently fitted a bathroom for us, the finish is poor to say the least. We had them on the doorstep at 7am every morning and had to ask them to make it a bit later. They were very pleasant and clean workers but nothing makes up for the disappointing end product. Once the job was finished, Within a day we had to call them back as the taps were the wrong way round and there was a leak under the kitchen sink where they had been switching the water on and off. They brought a moronic child (apprentice) who managed to scorch the towels in the airing cupboard and leave plaster and solder on everything. Pipes have been fitted in the loft near the hatch and keep getting caught on the loft ladder. The shower had an invented fixingto keep it secure to the wall which they thought wouldn't hold and consequently came away from the wall. They came back and did a temporary fix, we have not seen them since. At the weekend I was hoovering the stairs and noticed plaster on the floor right under the bathroom. No surprises there, we have a leak under the bath which must have been there some time as its bringing the ceiling down. This substandard comedy of errors cost the princely sum of £4000. Be advised dont use them!! I said I wouldn't do this but after saving for 2 years and borrowing for the rest to have the job done I am beyond disappointed. I am reticent to call them back again to put things right as they will just mess something else up and cost me more money. Unable to give a no star rating.”

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Posted 4 years ago

“I have been using Rated People for the last few months and have had some really good jobs out of it. But I must say Marcos from Rated people has been so helpful with any queries I have had with my account, thank you so much.”

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Posted 4 years ago

“Awful for tradesman! Do not bother wasting your money and time with quoting. 99% of the homeowners on there are time wasters and want everything done for nothing. Rated people are no help with refunding on your credit I would definitely find another site for leads. It seems there is many CHEAP tradesman that are jack of all’s tradesman master of none on it. Avoid 100%.”

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Posted 4 years ago

“Avoid!!! Avoid!!! Avoid!!! The worse company ever. No mater you are a home owner or trader. They gonna rip you off any way. It Is a scam. Some one should report them to the authorities.”

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Posted 4 years ago

“I was a member for about a year and a half. I wasn't sent any information that the contract would renew for another year automatically. I wanted to cancel with a 30 day notice, just to be told that I owe the remaining fees for half a year. Avoid these scammers if you're a trader.”

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Posted 4 years ago

“I’m a gas safe registered engineer. I signed up with Rated People thinking I’d get some quality leads. I had to buy a months leads from a dodgy sales guy and they sign you up for a years contract. Just one week in I’ve realised it’s not worth it for quality tradespeople. Most leads are people just looking for a Qoute and every job you express an interest in you have to pay. Also many customers don’t even bother answering your Qoute, text or phone calls. I’ve used all the credit after a week and only got 2 jobs. Waste of money, I’m still in cooling off period so will be cancelling tomorrow.”

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Posted 4 years ago

“Exorbitant prices on leads that pay trades. Not honest communication with clients. I do not recommend”

Helpful Report

Posted 4 years ago

Rated People is rated 2.4 based on 211 reviews