Quick Mobile Fix Reviews

3.42 Rating 3,141 Reviews
61% of reviewers recommend Quick Mobile Fix

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Over 7 Days
average delivery time
Greater than 52%
on-time delivery
Greater than 82%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Over a week
queries resolved in
customer service
Returns & Refunds
Difficult
refunds process
Could Be Better
returns process
"Extremely poor company. Took 2 months to get a credit back from a phone that was defective from day 1. I would strongly encourage you to stay away from this company as there are many more reputable companies with integrity - sadly something this company lacks."
1 Helpful Report
Posted 1 hour ago
Visit Website
"Use a poor courier service that despite having a tracking number was untrackable online - said it didn’t exist. Also IPhone arrived with the loudspeaker damaged and plays only very quietly. Unfortunately the new phone was dropped in a toilet before I got the chance to return it (which was the offered solution) but you would hope they would test the phone before claiming it was in “good” condition which they clearly did not."
Helpful Report
Posted 1 hour ago
"Ordered and recieved broken item. Took forever to arrange return and still waiting on refund nearly 11 days since collection"
Helpful Report
Posted 3 hours ago
"Excellent phone very good prices and an excellent delivery service"
Helpful Report
Posted 3 hours ago
"Excellent service, good quality phones. Will definitely be buying agin the next time I need a phone"
Helpful Report
Posted 3 hours ago
Hello Jean,

Thank you for your review, we are so happy you are pleased with your order and our service.

Kind regards,
Quick Mobile Fix
Posted 3 hours ago
"Simple and easy purchasing a phone. Phone exactly as described. First class service thanks again."
Helpful Report
Posted 16 hours ago
Hello Tom,

Thank you for your review, we are so happy you are pleased with your order and our service.

Kind regards,
Quick Mobile Fix
Posted 3 hours ago
"10 days after ordering, I still don’t have it. It’s a pity they only let you know after you buy that it takes them 10 full WORKING days to post the item. A disgrace in this day and age."
2 Helpful Report
Posted 19 hours ago
Hello,

We are sorry to hear this, we dispatch orders within 10 working days, today is the 7th working day. We will email you soon with your tracking number to track your order.

Kind regards
Quick Mobile Fix
Posted 3 hours ago
"Can I give zero stars. ? This company seems to have gone downhill very badly. I have purchased several mobile phones and always had good service - the latest an IPhone 5S grade A has been a different situation. It arrived faulty and now 4 weeks after sending it back I am fobbed off by promises of an "imminent despatch" - which is clearly a lie when nothing has happened a week later - or that management will call me back and they don't. I just want either a replacement phone that works or a refund - Surely this isn't too much to ask. You have the phone - I have nothing and you don't answer the phone. The chat function has gone offlilne now and you cannot even hold onto the phone as they just cut you off after a minute or so. Sorry guys - as you are unable to fulfill simplying replying to a request for contact for many days - you can no longer be considered trustworthy. Please refund my money."
Helpful Report
Posted 21 hours ago
Hello Richard,

We are sorry to hear this, a member of management will be in contact with you soon to discuss your order. We apologise for any inconvenience this may have caused.

Kind regards
Quick Mobile Fix
Posted 3 hours ago
"Having placed my order on 8th Nov I still haven't received my order, and just keep getting fobbed off. When someone eventually replied to my various emails ... 3 times I've been told that the order will be despatched in 1-3 days, but clearly just delaying tactics."
1 Helpful Report
Posted 23 hours ago
Hello,

We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you very soon

Kind Regards
Quick Mobile Fix
Posted 3 hours ago
"Phone purchased was meant to be unlocked and isn't!!! Now can't get hold of QMF - tried numerous times and still waiting . Unless I get redress very soon I will be taking the matter to trading standards - please don't waste your money buying from this firm"
Helpful Report
Posted 1 day ago
Hello Stuart,

We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you very soon

Kind Regards
Quick Mobile Fix
Posted 3 hours ago
"Great service"
Helpful Report
Posted 1 day ago
Hello Paul

Thank you for your review, we are so happy you are pleased with your order and our service.

Kind regards,
Quick Mobile Fix
Posted 1 day ago
"Very accurate description of product and prompt delivery."
Helpful Report
Posted 1 day ago
Hello

Thank you for your review, we are so happy you are pleased with your order and our service.

Kind regards,
Quick Mobile Fix
Posted 1 day ago
"Fast quick service. Excellent quality. I would definitely use them again."
Helpful Report
Posted 1 day ago
Hello Richard

Thank you for your review, we are so happy you are pleased with your order and our service.

Kind regards,
Quick Mobile Fix
Posted 1 day ago
"Good"
Helpful Report
Posted 1 day ago
Hello Funmi

Thank you for your review, we are so happy you are pleased with your order and our service.

Kind regards,
Quick Mobile Fix
Posted 1 day ago
"Buyer beware! Paid money no phone and promises of refund but 3 months later no phone no money!!"
1 Helpful Report
Posted 1 day ago
Hello,

We are currently looking into your order and a member of the team will be in contact with you soon. We apologise for any inconvenience this may have caused.

Kind regards
Quick Mobile Fix
Posted 1 day ago
"Very late delivery"
Helpful Report
Posted 1 day ago
Hello Craig,

Orders can take up to 10 working days to be dispatched, your order was dispatched on the 10th working day and is delivered on a next day delivery service. Your feedback has been taken on board

Kind Regards
Quick Mobile Fix
Posted 1 day ago
"Very good"
Helpful Report
Posted 2 days ago
Hello Bernard

Thank you for your review, we are so happy you are pleased with your order and our service.

Kind regards,
Quick Mobile Fix
Posted 1 day ago
"Took forever to despatch the item. Dreadful!"
Helpful Report
Posted 2 days ago
Hello,

We are sorry to hear that there was a delay in dispatching your order. We have taken your feedback on board and we apologise for any inconvenience this may have caused you

Kind Regards
Quick Mobile Fix
Posted 1 day ago
"Purchased a phone from these 12 months ago and received in a week so purchased another two weeks ago no phone as turned up total disappointment no one gets back to you when you messsge them wish I'd read the recent reviews before I ordered again my son don't look like e gettin his phone fur xmas please people avoid this company would hate for more people to lose money"
Helpful Report
Posted 2 days ago
Hello Kerry

We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you shortly.

Kind Regards
Quick Mobile Fix
Posted 1 day ago
"Good company, good comma and customer service, product as expected"
Helpful Report
Posted 2 days ago
Hello Dale

Thank you for your review, we are so happy you are pleased with your order and our service.

Kind regards,
Quick Mobile Fix
Posted 1 day ago
Quick Mobile Fix is rated 3.42 based on 3,141 reviews

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