Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Quality Garden Supplies Ltd Reviews

3.6 Rating 143 Reviews

62 %

of reviewers recommend Quality Garden Supplies Ltd

Company Reviews

Product Reviews

3.6

Based on 143 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01785 850 653

Email:

info@qualitygardensupplies.co.uk

Location:

30 High Street
Eccleshall
ST21 6BZ

Write Your review

Tell us how Quality Garden Supplies Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quality Garden Supplies Ltd 5 star review on 2nd October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a one tonne bag of border blend topsoil. The description states the following: That it is "a dark rich blended topsoil... a fine friable organic rich loam" and that "this soil has been screened to 10mm to remove any lumps and stone." However, having examined it carefully i.e. sieved about half of it now, I can report the following: 1/ That twenty per cent plus consists of stones larger than 1cm. 2/ That the rest is comprised of at least 70% clay – I've had a geologist friend look at it and she estimated its clay content at 70-80 per cent. 3/ I have found various items that were not mentioned in the description: old nails; various bits of rusty iron; concrete; plastic (from bin liners and plastic bags); wire; bits of broken roof tiles; lumps of wood; aluminium foil; part of a mother board; a sim card for a phone; broken glass (quite a lot) ; a counter for a board game; a small piece of costume jewellery and – wait for it – a used condom. According to Quality Garden Supplies it is "perfect for flower beds and borders". My view is that it's perfect, ideal material for the local rubbish tip. This gives a new angle on fly-tipping. It's actually the reverse - fly-selling, i.e. selling what was probably originally fly-tipped material. 'Quality Garden Supplies' - close, but 'Quality Garden Crooks' would be more accurate. I intend to provide further updates on any other new contaminants/finds I may unearth.”

Posted 6 years ago

“The quality of the topsoil was 1st rate & arrived in a very sturdy bag which will be good for collecting leaves in the garden at a later date. The delivery driver was very helpful in leaving the pallet exactly where I had requested it. I was so impressed I ordered a 2nd bag but for some reason was £3 more expensive even though the orders were very close together! The website is very good, clear & fuss free, I am very happy to recommend this company.”

Posted 6 years ago

“Good quality and first class service, many thanks”

Posted 6 years ago

“Topsoil quality was great, delivered on the date i requested.. couldn't ask for any more!”

Posted 6 years ago

“Excellent quality and delivered within 2 days of ordering. Only improvement would be to send notification of delivery day (plus am/pm) as I was out when delivered.”

Posted 6 years ago

“Excellent quality soil and very good service.”

Posted 6 years ago

“Decent product , decent price , excellent delivery . Had 3 loads all delivered on promised date”

Posted 6 years ago

“Ordered the seed on the 4th August with Max 4 day delivery, it's now the 14th and I have still not received them.”

Posted 6 years ago

“very good top soil”

Posted 6 years ago

“Very quick delivery. Excellent top soil.”

Posted 6 years ago

“The topsoil was very good quality. The delivery was disastrous the pump truck supplied by the delivery company was not man enough to get a pallet with 1 ton of soil off the back of the lorry. The trucks rolled down the slop of the tail board and the man had to jump off of the back of the lorry. Fortunately when he let go of the pump truck it lower the pallet on the edge of the tail board avoiding a serious accident. This delivery almost got returned but we managed to get a farmer to assist with his tractor and fork lift. This should be seriously looked into otherwise there may be a fatal accident. Your customer services team were excellent.”

Posted 6 years ago

“I bought two tonne bags of topsoil. I was happy with one but found bits of glass in the other! Obviously this has concerned me but Perhaps I was just unlucky. I do need to buy another tonne bag of topsoil and turf but not sure if I'll use this company. Can I also say that your website is truly awful to use, with pop ups interrupting all the time. I don't think anyone is interested in who has just bought what. I hope this feedback helps.”

Posted 6 years ago

“Prompt, delivery as stated, top quality product”

Posted 6 years ago

“Great product, virtually no stone - will buy again”

Posted 6 years ago

“Vegetable topsoil absolutely fantastic: beautiful dark colour, friable, a delight to handle. However having chosen next day delivery it was annoying to have stayed in with grandchilldren all day only to find there was a hitch and delivery could not be till next day.”

Posted 6 years ago

“good delivery of soil driver was very helpful the soil was nice only one small complaint there was some glass in the soil which I had to remove when racking it as did not want my dogs my dogs getting it in their paws”

Posted 6 years ago

“This is the second order of top soil from QGS. A very good economy topsoil ideal for levelling prior to laying turf. A full one tonne bag unlike other suppliers who only sell 750kg for the same price.”

Posted 6 years ago

“I still have not received my delivery which has been promised and was due on Tuesday it's now Friday. Customer services have been appalling and even hung the phone up when I was trying to sort out their mistake. They had cancelled my order without authorisation or informing me so I waited at home for the order on Tuesday and Wednesday, it didn't arrive. They told me I had to pay £75 this mistake or get it delivered another day. I have chosen today (Friday) and surprise surprise it's still not here at 17.16! Communication is very intermittent they pick and chose what to reply to and it's never a quick response. Terrible company I would never recommend them to anyone. Avoid at all costs.”

Posted 6 years ago

“All ok with soil and delivery and grass as well”

Posted 6 years ago

“Beautiful topsoil! Black and no stones. It was therefore very easy to plant in. Delivered on time. Nice delivery man”

Posted 6 years ago

«
1
2
3
4
5
»

Quality Garden Supplies Ltd is rated 3.6 based on 143 reviews